Chow Chung Chang Email & Phone Number

Singapore

Singapore

Presales Architect for Veritas TechnologySolutioning for Backup Infrastructure

Singapore

Infrastructure and System Delivery

Ang Mo Kio, Singapore

• Systems & Storage Presales Consultanto Understudy tender document for customer requirement for server, system and storage system.o Response to tender clarification and presentation to customero Working with Vendor and Principle on compliance and solution write upo Provide POC and DEMO to customer on storage system such as EMC and HDSo • Virtualization Presales Consultanto Design and solution of server consolidation and virtualization with multiple technology vendors eg VMware, Citrix and Microsoft.o Design and solution of Cloud infrastructure for automatic provisioning and bursting of cloud resources.o Design Desktop Virtualization solution with ThinApp, VDI and Citrix XenApp.• Backup & Archival Presales Consultanto Design and solution of Backup archival with Tape Library and Virtual Tape Library (VTL).o Design and solution of Archival of Big Data with Quantum StorNext for Video Recording Systemo Design and solution of Email archival and compliance with Symantec Enterprise Vault (EV).

Ang Mo Kio, Singapore

• System Consultanto Manage the administration function to ensure its smooth operation and meeting the demands of the unit/team o Respond promptly to incident, investigate and provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to Service Desk and relevant parties.o Plan and implement systems/network environment in accordance to specifications and service level. Wherever possible, implement the automation tools script. • Project Support (Project Management)o Monitor the agreed service level, document and maintain the configuration of the system/network; provide regular reporting to relevant parties.o Implement service continuity measures, i.e., backup/restore procedures and disaster recovery plan, to ensure continuous operation of the business.o Adhere to security standards or best practices to avoid security breaches and reduce system vulnerability. Provide input to security audits (as required) and implement the necessary corrective/preventive actions.o Provide pre-sales supports, quotation & pricing for system solution.o Implemented Hardware Tech Refresh for Windows System in Customer project.o Engaging external auditing firm (EY) and be the main contact person for system infrastructure and process audit.o Engaging Auditor-General's Office (AGO) audit and be the main contact person for Customer Financial processing auditing.

Ang Mo Kio, Singapore

• Trainero To join briefing and analyst new project and simplified it for the members.o To train and upgrade members in order to adopt new project or technologies.o To train new members.o To write programs, scripts and utilities in order to ease the operation work.• MVS OS/390 Mainframeo To monitor mainframe system’s messageso To schedule, run and monitor mainframe batch jobs.o To perform batch jobs recovery and escalations.o To perform scheduled system re-IPL or reboot.o To monitor backup & restoration for customers.o To provide customer support for there outsourced services.• Facilities Management (FM)o To monitor all system availabilitieso To perform backup & restoration for customers.o To perform scheduled system preventive maintenance.o To generate all kind of report based on customer requirement.o To provide customer support for there outsourced services.• Distributed System (Mixture Windows and UNIX system)o To monitor all system availabilitieso To perform backup & restoration for customers.o To perform scheduled system preventive maintenance.o To provide customer support for there outsourced services.

Ang Mo Kio, Singapore

• Operation’s Officer In-Charge (2nd Team Leader)o To delegate and distribute workload to memberso To monitor team work and make sure their jobs are performed.o To report to manager on daily workflow or happenings.o To train and upgrade members in order to adopt new project or technologies.• MVS OS/390 Mainframeo To monitor mainframe system’s messageso To schedule, run and monitor mainframe batch jobs.o To perform batch jobs recovery and escalations.o To perform scheduled system re-IPL or reboot.o To monitor backup & restoration for customers.o To provide customer support for there outsourced services.• Facilities Management (FM)o To monitor all system availabilitieso To perform backup & restoration for customers.o To perform scheduled system preventive maintenance.o To generate all kind of report based on customer requirement.o To provide customer support for there outsourced services.

Ang Mo Kio, Singapore

• MVS OS/390 Mainframeo To monitor mainframe system’s messageso To schedule, run and monitor mainframe batch jobs.o To perform batch jobs recovery and escalations.o To perform scheduled system re-IPL or reboot.o To monitor backup & restoration for customers.o To provide customer support for there outsourced services.• Facilities Management (FM)o To monitor all system availabilitieso To perform backup & restoration for customers.o To perform scheduled system preventive maintenance.o To generate all kind of report based on customer requirement.o To provide customer support for there outsourced services.• Tape Managemento To prepare backup tapes for scheduled system backup.o To prepare and send all backup tapes for offsite storage.o To perform and prepare Disaster Recovery (DR) exercise.

Kota Kinabalu, Sabah, Malaysia

• A Full time teacher for secondary school in Computer subject.• To discuss and decide on study material for the students with other teachers.• To monitor, train and upgrade knowledge for the other computer subject’s teachers.• To administer schools computer, network and all facilities for teacher & students used.• To proposes & purchase equipment for upgrading school facilities.• To design school network infrastructure in order to accommodate latest technology for the benefit for all teaches and students.• To computerized whole school operation by working together with outsource system designer.• Upgraded school’s Computerized Student Record System, Student Fee and Finance System, School Library System, Internet Access Management System, Sport and ECA Records System, Exam and Score Management System and Network Infrastructures.

Kota Kinabalu, Sabah, Malaysia

• Full time web programmer to create Internet and Intranet website for customer with Java & Java Servlet. Performed System Analysis and Design after interview with customer in order to collect all requirements for their application website with Netscape Application Server.• Create company Intranet Applications website such as HR, Inventory System, Leave System, Attendance System and Hospital Patient Records System.• Monitor and Fine-tune Database systems.• Provide Onsite training and courses for Government servant, Commercial Company & Schools.

Kota Kinabalu, Sabah, Malaysia

• Creating Multimedia CDROM titles by using Macromedia Director. To integrate 3D Animations, Audio, Video & Text into an interactive multimedia CDROM. • Creating Website by using HTML for Government Agencies & Commercial based company. • Provide company system installations & administration.• Creating Customized Internet and Intranet Application for customer.

Bachelor Of Information Technology, Major In Software Development And Application

Advanced Diploma In Computer Studies Major Computer Science