Nicole Champion Email & Phone Number

Seattle, Washington, United States

Go-to-Market Strategy for OCI Marketplace. Building the future of cloud with our partners.

Seattle, Wa

As a trusted product advisor, I help customers overcome obstacles that prevent them from fully maximizing their investment. The result is a history of client trust, account retention, and growth. • Analyzed product usage data, identified underutilized features, and recommended marketing strategies and KPIs to enhance the guest's journey. This valuable presentation led to a 12-month contract extension. • Skilled at collaborating with cross-functional partners to understand client pain points, identify solutions, and prioritize opportunities based on the level of effort and return on investment (ROI).• Revitalized key account by implementing standards for account planning and business reviews. Served as advocate and link to product, allowing for better alignment on our roadmap. Vendor rating improved by 35%.• Recommended data append solution to combine first and third-party data, along with behavioral data, to improve targeting and personalization, resulting in a 55% increase in email engagement. • Arranged for a customer to lead a breakout session at Oracle MCX 2018 and record a testimonial video.

Seattle, Wa

My work focused on building client relationships, developing new business, and managing cross-functional project teams of project managers, strategists, technologists, and creative types to conceptualize, build, and deliver marketing programs. • Translated business and system requirements from customers into Business Requirement Documents. Partnered with technology to devise solutions and bring new marketing programs to life.• Increased professional services revenue by 2.7x in two years by expanding program scope with a key account.• Managed a team of 4 direct reports in daily workflow, processes, training, and career development.

Greater Seattle Area

Investor with early-stage startups defining the technology landscape of the PNW. Exercised my entrepreneurial spirit, learned from a diverse group of investors, and participated in due diligence on potential investments. Monthly meetings provided a platform for engaging discussions and group decisions when evaluating deals.

Seattle, Wa

Oracle acquired Responsys (2014) and released the Oracle Marketing Cloud – a SaaS platform for cross-channel marketing automation.

• Defined and developed the strategy that expanded Verizon Wireless' onboarding program from a single email to a personalized series that reduced call volume by 5%. Program scaled to support most VZW offerings. • Secured 12-month commitment to fund dedicated project team. Scope of work required a high attention to detail and the ability to manage multiple priorities on tight deadlines.

Seattle, Wa

A digital creative services agency that specialized in email marketing strategy and design (acquired by Responsys). • Worked closely with the creative team to translate client direction into well-designed email programs.• Mastered email best practices and educated clients on email design for an optimized user experience.

Seattle, Wa

Seattle, Wa

Seattle, Wa

Greater Detroit Area

Greater Detroit Area

East Lansing, Mi

Bachelor Of Arts, Advertising

Activities and Societies: AAF, Advertising AssociationCognates: History of Art and Journalism Michigan State University Study Abroad.

Certificate In Food, Nutrition & Health

The series, developed in partnership with the UW Nutritional Sciences Program, was offered through UW Professional & Continuing Education..

Certificate In Software Product Management

This 9-month program offered a classroom setting where I built upon my SaaS experience and applied my learnings through a group project.