Responsible for costing, estimating and planning projects. Preparing Project Initiation documentation. Maintaining and completing Project Key Performance Indicators. Writing detailed and summarized project progress reports Managing overall performance including Response, Resolution, FVR, TAT,Yield, Repairs, Replacement, BFT and P & L. Tracking activities against the detailed project plans. Updating project plans to include agreed changes. Producing… Show more Responsible for costing, estimating and planning projects. Preparing Project Initiation documentation. Maintaining and completing Project Key Performance Indicators. Writing detailed and summarized project progress reports Managing overall performance including Response, Resolution, FVR, TAT,Yield, Repairs, Replacement, BFT and P & L. Tracking activities against the detailed project plans. Updating project plans to include agreed changes. Producing accurate financial reports Monitoring actual expenditure figures against project budgets. Organising and facilitating Project Steering / Operating Committees meetings Show less

 Managed the project team including any subcontractors. Ensuring Projects and Programmes are executed using agreed standards &processes. Reviewed and approved all project documentation Resolved any problems and issues that arose. Undertook all monthly project financial cost reporting. Preparing status reports for use in communication to stakeholders. Escalating issues and areas of concern to senior managers. Ensured staff and sub contractors timesheets… Show more  Managed the project team including any subcontractors. Ensuring Projects and Programmes are executed using agreed standards &processes. Reviewed and approved all project documentation Resolved any problems and issues that arose. Undertook all monthly project financial cost reporting. Preparing status reports for use in communication to stakeholders. Escalating issues and areas of concern to senior managers. Ensured staff and sub contractors timesheets were accurately completed. Generating Work Packages and Work Instructions. Provided project support for all off site activities. Show less

 Monitoring the onsite operation at National Level. Responsible for overallperformance in the entire region including TAT, Yield, Repairs, Replacement etc. Monitoring the overall Data of Project, this includes Daily/Weekly/Monthly Repair &Pending Report, SFC Weekly/Monthly Reports, Buffer and Call Back Reports andanalyzes them as per requirement and Customer Satisfaction. Monitoring and planning countrywide Buffer and Components of all location toincrease productivity… Show more  Monitoring the onsite operation at National Level. Responsible for overallperformance in the entire region including TAT, Yield, Repairs, Replacement etc. Monitoring the overall Data of Project, this includes Daily/Weekly/Monthly Repair &Pending Report, SFC Weekly/Monthly Reports, Buffer and Call Back Reports andanalyzes them as per requirement and Customer Satisfaction. Monitoring and planning countrywide Buffer and Components of all location toincrease productivity & overall performance of location and help them in meetingall given SLA’s Monthly Reporting to Principal Companies Like respective OEM and HP Maintaining MIS for Delhi along with entire project and ensuring top line and bottomline Insuring Internal Trainings (Technical & Non Technical). Show less

 Concept Selling Customer Dealing Subscriber Care Employees Handling Record Keeping Backups