Chandan Kumar

Chandan Kumar Email and Phone Number

Engagement Manager | Digital Transformation & Salesforce Strategy Expert | Driving Business Impact through Innovation & Program Leadership @ LTIMindtree
Chandan Kumar's Location
Bengaluru, Karnataka, India, India
About Chandan Kumar

🌟 Senior Management Consultant | Program & Project Leader | AI & Digital Transformation Expert 🌟I have nearly ten years of experience in business and digital transformation. I help teams achieve effective results in healthcare, retail, energy, and automotive sectors. I use my skills in AI, CRM, and Salesforce to create solutions that boost efficiency, engagement, and growth.🚀 Key Highlights:Strategic Transformation: I develop strategies to improve supply chain operations. I evaluate CRM systems and create digital plans to reduce costs and increase engagement.Team Leadership: I lead diverse projects. One project is a Customer 360 solution that improved engagement for clients in healthcare, insurance, and banking. Another project is a Salesforce integration that increased user adoption by 55%.Cross-Industry Experience: I work to improve operations and customer insights in energy and finance. This allows for quick product adjustments to meet changing market needs.🎓 Credentials:MBA in Business Management (Marketing & Systems) from Xavier Institute of Management (XIMB)Salesforce Certified (AI Associate, Sales Cloud, and Marketing Cloud Consultant)Certified ScrumMaster® (CSM®)I like solving challenges and creating solutions that meet client goals and market needs. Let’s connect to discuss digital transformation, AI solutions, or consulting across industries.📧 Email: chandan.kumar.ximb09@gmail.com📞 Phone: 8792673679🌍 Location: Bengaluru, India🔧Core Skills : Digital Transformation | Business Transformation | Strategy | Change Management | Agile Methodologies | IT Strategy | Consulting | Business Process Improvement | Integration | Cross-Functional Team Leadership | Project Management Office (PMO) | Business Analysis | Management Consulting | Software Development Life Cycle (SDLC) | Product Strategy | Product Management | Product Development | User Experience (UX) | Product Marketing | Go-to-Market Strategy | Analytics | Competitive Analysis | Product Innovation | Strategic Partnerships | Market Research | Software as a Service (SaaS) | Qualitative Research | Sales Operations | Channel Partners | Solution Selling | Business Development | Salesforce.com | Sales Process | Pricing Strategy | P&L Management | Entrepreneurship | Marketing Strategy | Lead Generation | Start-Ups | Mergers & Acquisitions (M&A) | Customer Relationship Management (CRM) | Executive Management

Chandan Kumar's Current Company Details
LTIMindtree

Ltimindtree

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Engagement Manager | Digital Transformation & Salesforce Strategy Expert | Driving Business Impact through Innovation & Program Leadership
Chandan Kumar Work Experience Details
  • Ltimindtree
    Senior Manager (Business Analysis)
    Ltimindtree Dec 2024 - Present
    Noida, Uttar Pradesh, India
  • Pwc
    Senior Management Consultant | Digital Transformation Leader | Ai & Crm Strategy Expert
    Pwc Apr 2021 - Dec 2024
    Bengaluru, Karnataka, India
    Delivered AI-driven supply chain optimizations for a manufacturing client, cutting operational costs by 10%.Led CRM assessments for financial services, boosting customer insights and engagement by 30% with machine learning.Implemented a Patient-Centric 360 Solution, increasing patient engagement by 13.68%.Directed Salesforce Health Cloud workflows for a healthcare insurer, reducing revenue leakage by 5% and manual efforts by 28%.Spearheaded digital transformation for a… Show more Delivered AI-driven supply chain optimizations for a manufacturing client, cutting operational costs by 10%.Led CRM assessments for financial services, boosting customer insights and engagement by 30% with machine learning.Implemented a Patient-Centric 360 Solution, increasing patient engagement by 13.68%.Directed Salesforce Health Cloud workflows for a healthcare insurer, reducing revenue leakage by 5% and manual efforts by 28%.Spearheaded digital transformation for a commercial bank, reducing manual labor by 13.39%.Enhanced asset management and customer service for a US-based energy client, increasing productivity by 27.89%. Show less
  • Deloitte Digital
    Management Consultant | Digital Transformation & Crm Integration Expert
    Deloitte Digital Jul 2019 - Apr 2021
    Bangalore
    Enhanced operational efficiency by integrating Salesforce Sales and Service Cloud for a client, resulting in a 55% increase in CRM adoption and improved data integrity.Defined product roadmap milestones based on direct client interactions, leading to a 20% acceleration in delivery timelines.Led a 15-member team to implement Salesforce Health Cloud for a healthcare client, optimizing workflows and improving client service.Directed pre-sales consultations, achieving a 26.89% increase… Show more Enhanced operational efficiency by integrating Salesforce Sales and Service Cloud for a client, resulting in a 55% increase in CRM adoption and improved data integrity.Defined product roadmap milestones based on direct client interactions, leading to a 20% acceleration in delivery timelines.Led a 15-member team to implement Salesforce Health Cloud for a healthcare client, optimizing workflows and improving client service.Directed pre-sales consultations, achieving a 26.89% increase in lead conversion through customized solutions.Conducted market research and competitive analysis, contributing to a 15% growth in the sales pipeline. Show less
  • Accenture
    Business Analyst | Cloud Trade Promotion Management & Retail Solutions Specialist
    Accenture May 2017 - Jul 2019
    India
    Led the strategic ownership of Accenture's Cloud Trade Promotion Management (TPM) solution through eight iterative releases, enhancing user experience for diverse retail clients.Conducted 15+ design workshops to gather requirements and create a structured product backlog, improving delivery timelines by 20%.Identified pain points for FMCG companies in emerging markets and developed a streamlined product, resulting in a 5% revenue growth.Implemented a platform for managing retail… Show more Led the strategic ownership of Accenture's Cloud Trade Promotion Management (TPM) solution through eight iterative releases, enhancing user experience for diverse retail clients.Conducted 15+ design workshops to gather requirements and create a structured product backlog, improving delivery timelines by 20%.Identified pain points for FMCG companies in emerging markets and developed a streamlined product, resulting in a 5% revenue growth.Implemented a platform for managing retail activities, contributing to a 6.81% revenue increase for a large beverage client.Delivered over 50 product demonstrations, effectively showcasing key features to prospective clients. Show less
  • Labournet Services India Pvt. Ltd.
    Intern – Market Research And Demand Mapping
    Labournet Services India Pvt. Ltd. Apr 2016 - Jun 2016
    Bangalore
    Developed standardized sales proposal templates for use with existing and prospective corporate clients, resulting in a 20% increase in proposal acceptance rates and improved consistency in communication.Conducted comprehensive qualitative and quantitative research on potential customers and product offerings, providing management with insights that identified 15+ viable business opportunities and contributed to a 10% increase in lead generation.Promoted Corporate Social… Show more Developed standardized sales proposal templates for use with existing and prospective corporate clients, resulting in a 20% increase in proposal acceptance rates and improved consistency in communication.Conducted comprehensive qualitative and quantitative research on potential customers and product offerings, providing management with insights that identified 15+ viable business opportunities and contributed to a 10% increase in lead generation.Promoted Corporate Social Responsibility (CSR) as a viable business strategy to clients, enhancing the relevance of targeted sales proposals and contributing to a 25% improvement in client engagement and proposal success rates. Show less
  • Matruchhaya
    Community Engagement Leader: Empowerment, Education, And Advocacy Specialist
    Matruchhaya May 2014 - Feb 2015
    Bangalore
    Program Development: Designed and implemented community programs in education, health, and women's empowerment, benefiting over 100 participants.Community Engagement: Built relationships with community members and conducted needs assessments, impacting 50+ households through tailored support initiatives.Fundraising: Helped secure ₹20000000 amount in donations for educational materials and health services through fundraising events.Advocacy: Organized awareness events on… Show more Program Development: Designed and implemented community programs in education, health, and women's empowerment, benefiting over 100 participants.Community Engagement: Built relationships with community members and conducted needs assessments, impacting 50+ households through tailored support initiatives.Fundraising: Helped secure ₹20000000 amount in donations for educational materials and health services through fundraising events.Advocacy: Organized awareness events on women’s rights and child welfare, engaging X attendees and increasing community participation.Mentorship: Provided one-on-one mentoring to young women, facilitating workshops that led to successful placements for 319 individuals.Evaluation: Contributed to program outcome evaluations, assisting in reports that showcased Matruchhaya’s community impact. Show less
  • Bosch Engineering And Business Solutions
    Associate Business Analyst | Airbag Technology And Market Expansion Expert
    Bosch Engineering And Business Solutions Jul 2012 - Mar 2014
    Bangalore
    Enhanced product integration processes with automotive OEMs, improving project timelines by 15%.Successfully introduced airbag technology into the Asian market, achieving a 5% market share.Fostered collaborative partnerships across European and North Atlantic markets to drive market expansion.

Chandan Kumar Education Details

Frequently Asked Questions about Chandan Kumar

What company does Chandan Kumar work for?

Chandan Kumar works for Ltimindtree

What is Chandan Kumar's role at the current company?

Chandan Kumar's current role is Engagement Manager | Digital Transformation & Salesforce Strategy Expert | Driving Business Impact through Innovation & Program Leadership.

What schools did Chandan Kumar attend?

Chandan Kumar attended Xavier Institute Of Management, Dayananda Sagar College Of Engineering.

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