Principal Cloud Operations Engineer
Current- Coaching, Mentoring Cloud Team and Technical Interviews.- Team management, Drupal, Bash scripting, Onboarding Training, Kanban, JIRA, Stackstorm, FIPS and other security compliance, VAPT, Kaizen- Leveraged expertise in Shell, and PowerShell scripting for impactful server automation and performance tuning/Audits/Root Cause Analysis.- Specialised in designing scalable solutions and custom tools to optimise server operations.- Demonstrated proficiency in MySQL and Aurora DB and Support for MySQL Master Slave setup and troubleshooting issues- Managed a core Drupal infrastructure of 24k+ Linux servers, ensuring high uptime. Provisioning New Stack for Customers using Juno. Auditing Servers for performance and suggesting upsize/downsize and tuning- Implemented disaster recovery strategies with a focus on minimal downtime and zero data loss.- Proactively solved problems, analysed issues, and proposed effective solutions.- Aligned technical activities with ITIL processes, SLAs, and change management best practices.- Streamlined Jira tickets per Scrum requirements, actively managing impediments and Kanban for continuous improvements.- Contributed to Confluence documentations and improvements of knowledge base articles.- Responding to PagerDuty Alerts for Customer’s Site Down Issues and resolving them- Monitoring using Nagios, SignalFX, Graphite , NewRelic & Sumologic