Chandelle Pullen, Msba Email & Phone Number

Summerville, Sc, Us

United States

Austin, Texas Metropolitan Area

Richmond, Virginia

Richmond, Virginia

Prepare, analyze, and present case management improvements for a HR processes. Define and develop performance metrics, analyze and recommend data collection process improvements, and ensure data integrity as it relates to reporting and analytics. Identify and implement better work and business processes. Implement project management skills to support the development of business strategies. Develop programs and implement automated methods and systems to track workflow and performance efficiencies. Support various Human Resource systems and data projects.

Richmond, Virginia Area

Conceptualize new processes to manage existing tasks that require better tracking and execution.Assess accuracy of forms and documents that are provided to outside Private and Public entities.Improve existing processes such as Key Tracking, Interdepartmental communication for project management, needs assessments and other vital processes present in Power Generation.Develop procedure documents and guidelines to manage processes being established in the department. Set milestones and scheduling adjustments pertaining to process creation and implementation.Communicate and create cross-functional and cross-departmental processes and procedures to ensure more efficient execution of Solar Site tasks.Create and manage visual tracking systems for processes utilizing eRoom and/or SharePoint functionality.Research and assess data inconsistencies by communicating with ancillary departments to compile cross departmental reporting.Provide analysis and review of monthly operational reporting for Asset Project Managers. Update spreadsheets with automated functionality for improved usability.Create and distribute department memos, procedural documents, and other required renewable energy documentation and/or reporting.Work closely with Asset Project Managers to organize and maintain open issues with Operations and Management partners.

Richmond, Virginia

Governed company data and policies by maintaining and developing, new processes and workload deliveries for the Vendor, Customer, Item, and Costing departments; as well as internal departmental procedures for programs.Liaison between team Managers and company Executives in a cross functional/departmental capacity. Also, communicated needs assessments between IT, Business, Marketing, and Quality Assurance.Created, analyzed and maintained monthly and quarterly metrics and audited processes available to the organization that validates accuracy of data captured within enterprise architecture. These metrics help to drive strategic plans for the different departments.Identified data quality issues and work within source systems to address. Worked to gather data conversion requirements, monitored test changes/new developments for system conversion, documented data inconsistencies, and influenced change management policies and procedures.Negotiated projected schedule & financial impact to the data conversion project. Initiated and lead cross-departmental meetings, conference calls, and written communications pertaining to project negotiations.Project management roles over developing ERP data systems conversion and operating company data acquisition projects. Management Lead over sales reporting programs and training development.Created documentation of processes and standardization implementation. Forecasted time and budget constraints for existing and upcoming projects.Delivered various media types presentations to stakeholders and executive board members.Managed team of 10+ Data Coordinators. Completed three data conversion projects 2 months ahead of schedule.Developed and maintained ongoing positive relationships with both external and internal customers by providing timely assistance with problem resolution and request execution.Monitored and analyzed master data files for continuous improvements of the cleanliness of data.

Richmond, Virginia

Designed and implemented departmental training to develop employee’s skills and knowledge in relation to their work goals.Managed team of 15+ Data Coordinators in addition to indirect reports and contractors.Collaborated with management and leaders to determine creation of department employee morale building projects, onboarding, terminating, and/or suspending employees, created and managed performance plans and evaluations.Provided support managing project scope changes, schedules and costs. Managed data projects that met quality audits standards of 93% consistently.Supported managers and leadership with resource and training assessments for direct hires and contractors. Resolved employee/manager issues by communicating to leadership concerns and areas of improvement of the team.Maintained employee training documentation and progress report s utilizing HRM software and company filing systems.Designed and implemented departmental training to develop employee’s skills and knowledge in relation to their specific roles and work goals.Assisted both external and internal customers with catalog system by providing guidance to the operating systems or locating information unavailable to the end user.Identified areas of quality improvements and resolved quality problems utilizing better judgement and critical thinking skills to ensure the issue was resolved appropriately.Processed, validated, made changes to the MDM data.Ensure accuracy of catalog entries from manufacturers and vendors.Communicated with internal and external customers, manufacturer representatives and other companies about item information contained in the MDM system.Audited and made corrections to items maintained in MDM system.Researched and located specific item and manufacturer information .

Maintained and submitted financial reports (GL and Profit & Loss), ledger cards, performed adjustments on accounts, data entry, journal entries and bookkeeping. Identified areas of improvement in accounting and sales systems.Provided training for new employees and other staff members on new systems.Developed and implemented strategic objectives to ensure achievement of company goals.Maintain and monitor customer contracts for compliance with advertising and Federal regulations. Identify account discrepancies, coordinate sales and collections procedures, schedule coordination meetings with salespeople in order to establish effective account collection and improvements as necessary. Establish deadlines, priorities and work sequences.

Managed assigned school in accordance with company financial and budgetary guidelines. Hired, trained, and supervised teachers and other staff. Operated the school according to state licensing standards Assisted teachers with the weekly development and execution of the curriculum and program activities. Purchased supplies, equipment, food and other materials necessary for program operations. Executed marketing plan (both internal and external) necessary to maintain desired enrollment. Ensured a safe environment for the children in our care.

Master Of Science - Ms, Business Analytics

Bachelor Of Arts, Applied Behavioral Science

Completed coursework in Applied Behavioral Sciences that included social research, economic development, and interpersonal communication.

Mass Communication/Media Studies

Studied Communications courses that included enhancement of interpersonal communications skills, public relations, and organizational.