Karl Helfner Email & Phone Number

Fairport, Ny, Us

United States

Responsible for leading partnerships in the Americas as well as Zilliant's GSI partner community. - Defining the entire partner program from legal vehicles to partner enablement, and recruitment.- Supporting partner related sales opportunities with the Zilliant Sales team

Rochester, New York Area

As a leader in CX applications, the Oracle CX ISV Alliances team is tasked with developing solutions with our ISV partners to extend and enhance Oracle's CX solutions to provide end to end product solution capabilities to our customers around the world.

Rochester, New York Area

As a leader of the Global Applications Partner Enablement team, my organization is responsible for building and maintaining cloud applications focused sales, presales and implementation materials and training resources to enable Oracle partners to attain product specialization and drive revenue and customer success. I actively track joint sales pipeline and have met or exceeded quarterly and annual revenue targets consistently. I am Responsible for defining resell rights and specialization criteria for all Customer Experience products. Responsible for the global Specialization Program for all of Oracle’s Customer Experience partner enablement, covering both public and private cloud solutions. As part of my expanded role I am the liaison between Oracle Global Partner Enablement and Oracle Japan. Leading the transition of global cloud partner initiatives into the Japanese market. In that role I am responsible for providing leadership to the regional enablement and sales business units across all oracle product pillars, cloud partner acquisition, and I provide a direct line of communication between the Global partner enablement team and the Oracle Japan C suite leadership.The Global Applications Partner Enablement team creates and maintains the following for the Oracle Partner Network: • OPN Application Certifications and Specializations • OPN Application Knowledge Zones & Competency Center • OPN Enablement 2.0 Application Boot Camps

Rochester, New York Area

Tokyo, Japan

Provided service leadership and pre sales consulting in a fast paced and primarily partner driven sales model for the Japanese market. Responsibilities included design and implementation for go to market sales and service strategies for our strategic partners, as well as service implementation guidance and partner enablement in both the presales and post sales phases of the organizations direct sales and partner initiatives.I also acted as the by acting country manager while in transition between leadership changes and facilitated all aspects of the business to our parent organization in North America.Responsibilities included:• Management of the Professional Services organization• Consulting with the virtual sales team to ensure the health of the sales pipeline and ensure proper positioning of the solutions in the marketplace• Worked with sales team to develop initiatives to increase effectiveness and improve both sales and service interactions with all current and prospective clients• Design and implementation guidance for go to market sales and service strategies for our strategic partners.• Facilitating transition of sales to service• Developing pricing and solutions to meet business needs• Maintaining operational oversight of finances, including forecasting, utilization, and expense-management• Service implementation guidance and partner enablement in both the presales and post sales phases of the organizations direct, and partner sales initiatives.• Fulfilled various business consulting engagements as needed by customer base

Rochester, New York Area

Working with a purely partner driven sales organization I provided service leadership to the North American service organization as well as direct implementation consulting and project management. I worked directly to support the business development group to enable partners in designing programs for sales and service related initiatives. I worked closely with our business development team to design and train partner on boarding programs, as well as drive partner sales enablement and service implementation excellence. Additional duties included product management and QA activities on both new and existing flagship products