Chandra Kumar Email & Phone Number

Hello, Everyone, 👋 I am Chandrakumar, an IT professional with over 8 years of experience in desktop support, IT support, and technical support. My expertise includes providing end-user support and troubleshooting both hardware and software issues. I am skilled in handling a variety of environments, such as Windows OS, network configurations, VPN setups, and more.Currently, I am working as a Desktop Support Engineer with Orient technologies Limited, where I manage IT operations including remote support, ITSM ticketing, and Active Directory administration. I am proficient in managing Office 365 environments, Microsoft Exchange, and network management, including LAN/WAN setups and network troubleshooting. My responsibilities also involve maintaining endpoint security, patch management, system maintenance, and ensuring data backup for business continuity.I have hands-on experience with software installation, hardware upgrades, remote desktop management, and antivirus configuration. Additionally, I handle email support, SLA management, and user training for improved IT service management. My role also involves vendor coordination and managing compliance applications to ensure smooth IT operations.With a strong background in PC repair, I am adept at using IT ticketing tools for efficient incident resolution and delivering high-quality technical support. I am skilled in system updates, ensuring proper hardware support, and providing timely user support.I am passionate about learning new technologies and continuously upgrading my skills to stay ahead in the ever-evolving IT landscape. I focus on delivering prompt, reliable technical support, whether it’s for remote desktop sessions, system configuration, or network troubleshooting.