Andy Chan Email & Phone Number

Langley, BC, CA

• Promoted to mid-level Producer after successfully supporting the Design and Program leads within the Gameplay pod, successfully handling increased Production responsibilities.
• Led a cross-functional Gameplay pod to successfully achieve milestone goals and manageschedules using agile methodologies, delivering on time while optimizing workflow.
• Piloted a user story process that significantly reduced team confusion and increased clarity,especially in a primarily remote environment, improving team efficiency.
• Facilitated meetings to gather requirements and translate features into actionable user stories,promoting a clear understanding of goals and improving team alignment.
• Collaborated closely with Design, Engineering directors to prioritize work, maintaining focus oncritical tasks while juggling competing demands.
• Partnered with Producers and the Lead Project Manager to scope the project, plan theroadmap, and assess time and budget requirements, setting accurate and realistic timelines.

• Led the logistical side of QA, establishing the foundation for the discipline prior to promotion.
• Directed the studio's QA foundation, including Jira workflows, testing methodologies, co-dev interviews, and ramp-up plans, resulting in improved issue tracking, efficient resolution, and cohesive collaboration.
• Designed and maintained a QA-focused progress tracking system, providing clear visibility into milestone status and boosting executive and producer confidence, while streamlining sprint planning.
• Worked in parallel with the Gameplay and Level Design teams, allowing for seamless testing and integration of new features and Levels.
• Conducted thorough testing, tackling highly technical and complex issues to maintain stability and quality.
• Worked extensively within Unreal Engine 5, using technical expertise to identify and resolve challenging bugs quickly, often unblocking individual contributors.

- Setup the foundational QA process for Fae Farm, creating scalable workflows to support the project's development lifecycle.- Deconstructed game features into testable components and developed a plan to determine the external QA resources required.- Evaluated and met with external QA partners to identify the best fit for the project’s needs, ensuring.

- Owned QA processes for the Gameplay Systems team, ensuring high-quality feature delivery and alignment with development goals.- Tracked down and resolved complex, hard-to-reproduce bugs, improving overall product stability and user experience.- Directed and supported external QA teams, providing clear guidance to streamline testing and issue resolution..

Burnaby, BC

Burnaby