Channel Hernandez
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Channel Hernandez Email & Phone Number

Customer Success Manager | Dedicated to Improving Client Success at Justworks
Location: Seymour, Connecticut, United States 9 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Justworks
Role
Customer Success Manager | Dedicated to Improving Client Success
Location
Seymour, Connecticut, United States
Company size
600 employees

Who is Channel Hernandez? Overview

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Quick answer

Channel Hernandez is listed as Customer Success Manager | Dedicated to Improving Client Success at Justworks, a company with 600 employees, based in Seymour, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Channel Hernandez.

Channel Hernandez previously worked as Customer Success Manager at Justworks and Senior Client Success Specialist, Dedicated Mid-Market at Indeed.Com. Channel Hernandez holds Bachelor'S Degree, General Studies Marketing And Business Concentration from University Of Connecticut-Stamford.

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Justworks

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Profile bio

About Channel Hernandez

With over 7 years of experience in client success, I am passionate about delivering exceptional service, optimizing performance, and driving retention for 500+ mid-market employers across various industries. As a senior client success specialist at Indeed, the world's leading job site, I leverage my expertise in Jira, Agile, and project management to collaborate with internal and external stakeholders, troubleshoot problems, and implement process improvements. I am motivated by Indeed's mission to help people get jobs, and I strive to bring diverse perspectives and experiences to the team.At my previous role, I served as a subject matter expert on Indeed products and provided support to all mid-market teams through office hours and slack channels. I partnered cross-functionally with BOSS, Bizcomms, and management by collecting and providing feedback on product and processes from CS reps and clients. Additionally, I co-chaired and was the communications lead of the Voice of Representative team, a group dedicated to sourcing, initiating, and executing ideas for new CS processes across mid-market. Through these initiatives, I have enabled better communication, collaboration, and innovation within the CS organization.

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Channel Hernandez's current company

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Justworks
Justworks
Customer Success Manager | Dedicated to Improving Client Success
new york, united states
Website
justworks.com
Employees
600
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9 roles

Channel Hernandez work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Justworks

New York, New York, United States

Aug 2024 - Present

Senior Client Success Specialist, Dedicated Mid-Market

Indeed.Com

Stamford, Connecticut, United States

· In addition to the responsibilities below, serving as a subject matter expert on Indeed products and providing support to all Mid Market teams through office hours & slack channels. · Partnering cross-functionally with BOSS, Bizcomms & management by collecting feedback on product/processes from CS reps & clients and providing such feedback to the.

Jan 2022 - May 2024

Voice Of Representative (Vor) - Co-Chair

Indeed.Com

Stamford, Connecticut, United States

Voice of Representative is a team dedicated to sourcing, initiating and executing ideas for new CS processes across Mid Market. · Joined VOR team Q4 2021· Became Communications Lead Q4 2021- Send monthly emails to managers and directors about where the group is in terms of projects and what we are currently working on. - Send a quarterly email to all of.

Oct 2021 - Mar 2024

Client Success Specialist, Dedicated Mid Market

Indeed.Com

Stamford, Connecticut

Manage a dedicated book of business consisting of 500+ spending employers across various employer industries· Become an Indeed product expert to optimize clients’ accounts and set them up for success and offer personalized service and support them in their end goal of making hires.· Develop strategies with Account Managers on how to best utilize Indeed’s.

Oct 2018 - Dec 2021

Client Success Specialist, Response

Indeed.Com

Stamford, Connecticut

Jun 2016 - Oct 2018

Client Services, Ad Agencies Intern

Indeed.Com

Stamford, CT

Jan 2016 - May 2016

Marketing & Sales Intern

Purepoint Energy

Norwalk, CT

·Update Facebook page two times a week.·Create YouTube videos once a month.·Write a blog once a month for their website.·Update website weekly.·Assist with the development of marketing budget and new marketing materials in media such as videos, posters, online presentation and handouts.·Assist with marketing budget and analyze lead sources to determine the.

Aug 2015 - Dec 2015

Assistant Manager

Coach

Trumbull, Connecticut

  • Persistently drives to exceed personal and store sales and productivity goals.
  • Delivers renowned and authentic service that exceeds our customer's expectations.
  • Proactively identifies needs and implements plans to take advantage of future opportunities.
  • Influences others to gain support and cooperation needed to achieve goals.
  • Engages in an ongoing process to proactively develop lasting relationships, create customer loyalty and drive sales.
  • Stays informed about the fashion industry, our competition, and fashion trends within local and global markets.
Nov 2014 - May 2015

Keyholder

Ruum American Kids Wear

Trumbull, Connecticut

  • Motivate team through a compelling vision and direction to encompass Ruum American Kid's Wear Core values.
  • Build effective relationships with peer and upper management partners.
  • Train and develop sales team in all areas of job responsibility.
  • Delegate tasks and manage employees.
  • Maximize sales through strong floor supervision.
  • Help execute floor-set and promotional directives efficiently and on time.
Sep 2013 - Nov 2014
Team & coworkers

Colleagues at Justworks

Other employees you can reach at justworks.com. View company contacts for 600 employees →

LA Louie A. Rojas Louie A. Rojas Colleague at Justworks Kissimmee, Florida, United States, United States View → CE Crista Eugene Crista Eugene Colleague at Justworks New York, New York, United States, United States View → MS Megan Simard Megan Simard Colleague at Justworks New York, New York, United States, United States View → CW Christian Waibel Christian Waibel Colleague at Justworks New York, New York, United States, United States View → LB Luke Bell Luke Bell Colleague at Justworks Bronx, New York, United States, United States View → KO Kathryn Ocampo-Smith Kathryn Ocampo-Smith Colleague at Justworks New York, New York, United States, United States View → JR Jonathan Rodriguez Jonathan Rodriguez Colleague at Justworks Howell, New Jersey, United States, United States View → BM Brittney Mccourt Brittney Mccourt Colleague at Justworks Tampa, Florida, United States, United States View → AG Azael Gale Azael Gale Colleague at Justworks New York, New York, United States, United States View → DL Danielle Lendriet Danielle Lendriet Colleague at Justworks San Diego, California, United States, United States View →
2 education records

Channel Hernandez education

FAQ

Frequently asked questions about Channel Hernandez

Quick answers generated from the profile data available on this page.

What company does Channel Hernandez work for?

Channel Hernandez works for Justworks.

What is Channel Hernandez's role at Justworks?

Channel Hernandez is listed as Customer Success Manager | Dedicated to Improving Client Success at Justworks.

Where is Channel Hernandez based?

Channel Hernandez is based in Seymour, Connecticut, United States while working with Justworks.

What companies has Channel Hernandez worked for?

Channel Hernandez has worked for Justworks, Indeed.Com, Purepoint Energy, Coach, and Ruum American Kids Wear.

Who are Channel Hernandez's colleagues at Justworks?

Channel Hernandez's colleagues at Justworks include Louie A. Rojas, Crista Eugene, Megan Simard, Christian Waibel, and Luke Bell.

How can I contact Channel Hernandez?

You can use AeroLeads to view verified contact signals for Channel Hernandez at Justworks, including work email, phone, and LinkedIn data when available.

What schools did Channel Hernandez attend?

Channel Hernandez holds Bachelor'S Degree, General Studies Marketing And Business Concentration from University Of Connecticut-Stamford.

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