Assisting in integrating and planning of Engility ERP systems and worklfows into SAIC's environment.Continuing day to day tasks to keep the Engility ERP systems operational.

Managed and supported ERP Systems including Deltek Costpoint, Deltek GovWin, Deltek Time and Expense, Hyland OnBase, and IBM Cognos Business Intelligence and TM1.Led the implementation of the OnBase 16 and IBM Cognos 10.2.2 upgrades in DEV/QA/PROD environments.Collaborated on a team of 8 to plan and migrate our servers from NaviSite to QTS data centers.Managed assembly of technical projects for multiple departments to help automate business processes. Assisted in planning and integrating the Engility and TASC, Inc. ERP systems as part of an acquisition.

Led the implementation of the OnBase 13 upgrade in DEV/QA/PROD environments.Assisted in Deltek Costpoint 7, Deltek Time and Expence 9, and IBM TM1 10.2.2 upgrades.Provided on-call support and monthly Windows patching for the ERP Systems.Achieved OnBase System Administrator and OnBase Advanced Workflow Administrator certifications.Proved my hard work ethic by receiving the TASC Vanguard Award for my work on the updated Contract Management System, and by receiving multiple Spot Bonus Awards for my work on other projects.

Demonstrated strong problem solving skills by providing 1st level technical support to customers for the VirPack client-server web-based applications.Managed and configured AutoTask CRM and Service Desk software for internal and external use.Performed VirPack software installations and upgrades for customer Production and UAT environments.Administered maintenance and daily check ups on self-hosted internal and client servers.

Provided support to customers and partners while being an advocate for their requests for their OnBase solution.Exhibited strong technical writing skills by documenting customer specific OnBase software solutions.Trained and assisted other team members in tackling issues specific to the ECP software.Work with the QA and Development teams on identifying software bugs and helping them with gathering requirements.

Achieved CompTIA CDIA+ certification.Performed 1st level technical support for the OnBase and ECP software for multiple customers.Performed OnBase and ECP software installs/upgrades for customers.Provided assistance in managing multiple Virtual Machines for software testing and development.Proven time management and accountability skills.Built and fixed customer workflow solutions.

Implemented the installation and management of security systems in the networking closets throughout the hospital.Assisted in updates and the expansion of the hospitals Intranet web site.Developed entry level Cisco wired and wireless networking solutions.Managed assembly of technical projects for multiple departments throughout the supported hospitals.Led and assisted in creating and maintaining systems vendor relations.Provided on-call IT support for Reston and Dominion Hospitals.