Charles Leduc Email & Phone Number

Montreal, Canada Area

Since 2018, BroadSoft is now part of Cisco.------------------------------- 2018 - 2020 -------------------------------- Usability enhancements for telco operators. Result: end-users delighted!- Cisco Green Belt Security Training, and misc security enhancements.- Web Server integration/upgrade: including async-http support.- Automated tests and frameworks: platform, Web Services, SNMP, Network Monitoring, Webdav File Repositories, Authentication.- Packaging/delivery of standalone, self-contained web applications.- Authentication solutions: external/internal authentication, single sign-on, long/short-lived authentication tokens, resource-bound tokens, alternate ids.

Montreal, Canada Area

------------------------------- 2010 - 2017 -------------------------------Web Server Security - platform and application levelsWeb Server Integration - single sign-on, Asynchronous HTTP (Comet), Tomcat XML/IO connector for CTI (Computer Telephony Integration)Enhanced Name Service to control IPv6-only and mixed IP networks.Transport links Security (SSL).Cryptographic framework for files/streams ciphering.------------------------------- 2013 ------------------------------- Service License Reporting Tool, to infer/monitor license usage by customers.⮕ Recognized by BroadSoft CTO as a major contribution to customer satisfaction.(see Projects section below)------------------------------- 2010 ------------------------------- Development (XSL, java) to support generation of technical documentationOn the line between: • software source code (java, XSD, XML, MIB files)• technical writing (documents, DITA files, PDF customer guides)⮕ reduction of technical documentation cost⮕ improvement of technical documentation accuracy------------------------------- 2008 - 2009 ------------------------------- Tools to migrate telephony end-users to BroadWorks platform. (XML, XSL, java).⮕ acceleration of revenues⮕ used successfully by several customers including some of the largest telephony providers in the US.Device Management System, Open Client Server, Authentication, IPv6.------------------------------- 2006 - 2008 ------------------------------- Tier3 support.Solutions to software defects, from small to large features.⮕ patching to deployed systems⮕ Improvements to future products------------------------------- 2000 - 2005 ------------------------------- Development (java) on a TELEPHONY APPLICATION SERVER: Auto Attendant, Voice Messaging (hosted and integration with 3rd-party solutions), Voice Portal, Custom Ringback, Selective Services, Message Waiting Indicator, etc.Development (java) on a TELEPHONY NETWORK (ROUTING) SERVER.

Montréal

Development of parsers and tools to analyze the source code of large software systems.Detection/measurement of cloned code, complex and risky areas, deviations from best practices.⮕ support to the software acquisition and monitoring process⮕ contribution to research projects on software development and analysis (UdeM, Polytechnique)⮕ publications on the topic of automated source code analysis

Master'S Degree, Computer Software Engineering, 3.80/4.00

Bachelor'S Degree, Civil Engineering, 3.75/4.00