Charles Stevens Email & Phone Number

Plano, Tx, Us

Plano, Tx, Us

Seattle, Wa, Us

PMO lead for Ops Finance S&A. Responsible for reporting, continuous improvement, and streamlining initiatives across the Amazon finance space.

Seattle, Wa, Us

I currently lead as a Senior Manager for Scalable Solutions at Amazon, overseeing a team of seven exceptional professionals. My primary focus is on defining and guiding the global product and data strategy for internal employee engagement metrics and program impact. I thrive on collaborating with VP organizations to influence C-Suite objectives, establishing core metrics crucial for gauging development and retention program effectiveness. Despite the recent RTO and re-org, I remain deeply committed to my role, always seeking opportunities for impactful change that align with my passion for strategic leadership and data-driven decision-making.

Seattle, Wa, Us

As the Principal Program Manager for Global Military Affairs at Amazon, I led an accomplished team responsible for the research, strategy, launch, and iteration of talent mobile products and global programs. These initiatives aimed to enhance the post-Day One global military employee experiences, focusing on areas like onboarding, mentoring, reskilling, and inclusion. With a sharp focus on KPIs and gap analyses tied to HRD/VP objectives, I achieved remarkable results in reducing Veteran attrition rates, fostering engagement, and securing vital funding for critical projects.

Seattle, Wa, Us

In my role as a Senior Program Manager for the Global Pathways (PWs) team, I was at the forefront of program expansion, serving as the single-threaded leader responsible for launching new regions. My strategic planning efforts expanded the program into Japan and various key countries, significantly impacting business growth. This role allowed me to leverage my extensive experience in operational excellence, cross-functional leadership, and strategic redesign to drive program success, increase employee retention, and achieve significant business impact.

Seattle, Wa, Us

During my tenure as a Senior Product Manager for the Merchant Fulfillment Network (MFN) Marketplace Business team at Amazon, I played a pivotal role in enhancing global marketplace efficiency. My responsibilities spanned from improving worldwide shipping rates and seller-set ship rates to mitigating issues like hacked templates. These efforts directly contributed to higher customer satisfaction and marketplace fairness. My journey in this role was marked by dynamic problem-solving, collaboration, and a relentless pursuit of innovative solutions.

Arlington, Virginia, Us

As a Psychological Operations Officer in the United States Army, I commanded a regionally-aligned Military Information Support Detachment in South America. My role extended to planning, executing, and overseeing peacetime engagement, contingency, and wartime Military Information Support Operations (MISO). Leading my team in diverse missions, I actively contributed to strengthening interagency collaborations and synchronization of security efforts across the region. My dedication to operational excellence, strategic leadership, and content development allowed me to deliver impactful results and contribute to complex security and diplomatic initiatives.

Arlington, Virginia, Us

- Conduct knowledge management and provide advanced operational and analytic support to organizational partners. - Mitigate or eliminate all redundant efforts across the regional operational area. - Prevent conflicts between messaging effort by maintaining historic measures of performance, measures of effectiveness, and influence structures within a region and utilizing tool-based analytic research and techniques to identify indigenous information networks, nodes, and targeting analysis. - Identify trends in technology, and resultant information and influence capabilities.

Arlington, Virginia, Us

Commander of the highest-priority regionally-aligned Military Information Support Detachment in South America. Led the planning, integration, and execution of peacetime engagement, contingency, and wartime Military Information Support Operations (MISO) support to United States Southern Command (USSOUTHCOM), Special Operations Command South (SOCSOUTH), other Department of Defense agencies, the Department of State, and other US Government and Partner Nation agencies. • Prepared over 100 operational records/reports ensuring proper implementation of administrative policies and procedures.• Finalized a digital and analogue population assessment and survey tool for SOCSOUTH, resulting in program approval and pending implementation in seven countries within the SOUTHCOM area of operations.• Facilitated a partner-nation led seminar on counterterrorism in the Americas and the tri-lateral information exchange initiative between Peru, Colombia, and Brazil to synchronize security efforts in the region.• Manager of 20 project life-cycles from concept and initiation to project close, resulting in distribution of over 4 million copies across various media platforms directly tied to 8 programs. • Delivered senior level advice to US Ambassadors, senior defense officials, and interagency directors; managed personnel resource activities and interpretation, enforcement of policy, and applicable directives.

Arlington, Virginia, Us

Platoon leader of a Reconnaissance Platoon that performs cavalry operations, maneuver and mobility support, and multi-lateral training in support of 2D Cavalry Regiment. Responsible for the training, discipline, morale, and welfare of 23 soldiers and their families. Reviewed and improved processes to maintain the platoon’s ability to accomplish Squadron and Troop combat and contingency missions. Accountable for the maintenance, supply, and operability of over $4 million in equipment.• Performed additional duties as the Troop Nuclear, Biological, and Chemical (NBC) Officer, responsible for overall organization, inventory, and maintenance of all NBC property.• Developed new relationships with NATO allies by leading the first United States Army team to compete in the USAREUR Best Scout Competition in Poland.• Modernized planning procedures for unit maneuver operations, reducing the average planning time by 20%.

Arlington, Virginia, Us

Served in a forward-deployed divisional Military Police Company in support of Operation Iraqi Freedom 10-11. Responsible for the discipline, morale, welfare, and training of 15 soldiers and support for their families. Planned and trained the platoon to accomplish combat and contingency missions in support of the 1st Armored Division in Baghdad, Iraq. Maintained equipment valued in excess of $4.8 million, to include 8 combat platforms. • Directed the Protective Services Detail for the United States Division-Center Deputy Commanding General through 140,000 square kilometers of battle space.• Led over 250 combat patrols throughout the area of responsibility, traversing over 40,000 miles of dangerous terrain without a single incident or injury.• Coordinated over 100 rotary wing aerial reconnaissance escort missions throughout the area of responsibility• Qualified over 3,500 personnel on small arms weapons systems used in support of Operation Iraqi Freedom by designing and implementing small arms range techniques and procedures while serving as the Officer in Charge.

Certificate, Business Analytics For Leaders

Master Of Public Administration (Mpa), Project Management

Bachelor Of Arts (B.A.), Business Administration And Management, General