Charles Stevens

Charles Stevens Email and Phone Number

Sr. Manager @ Capital One
Plano, TX, US
Charles Stevens's Location
Plano, Texas, United States, United States
Charles Stevens's Contact Details

Charles Stevens personal email

n/a
About Charles Stevens

✦ From Battlefield to Boardroom ✦I embarked on my professional journey through service in the United States Army, where I honed my leadership skills and developed strategic plans while collaborating with mission directors and foreign government representatives. This invaluable experience laid the foundation for my transition into the dynamic world of product and program management at Amazon.What I cherish most about my career is the opportunity to lead teams, craft strategic initiatives, oversee programs from inception to fruition, and witness tangible business impact. At Amazon, I relished the chance to redesign the Military Pathways program, securing funding and forging key partnerships for innovative initiatives like our internal mobile app.Driven by my passion for ownership over global programs and strategic direction, I am committed to pushing boundaries and exploring emerging technologies like Gen AI. I'm on a quest for Director+ positions that allow me to continue my journey as a leader while keeping my promise to support military members and veterans in any way I can. Join me in shaping the future of innovation and leadership.✦ Key Achievements ✦▸ Led initiatives resulting in 2x reduction in Veteran attrition, driving impactful change.▸ Secured $6MM funding for an internal mobile app launch, fostering innovation and growth.▸ Delivered 86% YoY growth in a global mentoring platform, driving employee engagement.▸ Transformed data self-sufficiency, boosting quarterly usage by 65.9%.▸ Crafted core metrics program from scratch, influencing C-Suite strategies for success.I welcome the opportunity to connect with you and look forward to a dialogue about how my career goals match your professional needs.

Charles Stevens's Current Company Details
Capital One

Capital One

View
Sr. Manager
Plano, TX, US
Website:
capitalone.com
Employees:
63917
Charles Stevens Work Experience Details
  • Capital One
    Sr. Manager
    Capital One
    Plano, Tx, Us
  • Amazon
    Amazon
    Plano, Tx, Us
  • Amazon
    Sr. Manager, Finance Standardization & Optimization
    Amazon Oct 2024 - Present
    Seattle, Wa, Us
    PMO lead for Ops Finance S&A. Responsible for reporting, continuous improvement, and streamlining initiatives across the Amazon finance space.
  • Amazon
    Senior Manager, Program Management (Hr/People Ops/Data)
    Amazon Oct 2022 - Oct 2024
    Seattle, Wa, Us
    I currently lead as a Senior Manager for Scalable Solutions at Amazon, overseeing a team of seven exceptional professionals. My primary focus is on defining and guiding the global product and data strategy for internal employee engagement metrics and program impact. I thrive on collaborating with VP organizations to influence C-Suite objectives, establishing core metrics crucial for gauging development and retention program effectiveness. Despite the recent RTO and re-org, I remain deeply committed to my role, always seeking opportunities for impactful change that align with my passion for strategic leadership and data-driven decision-making.
  • Amazon
    Principal Program Manager
    Amazon Jan 2020 - Oct 2022
    Seattle, Wa, Us
    As the Principal Program Manager for Global Military Affairs at Amazon, I led an accomplished team responsible for the research, strategy, launch, and iteration of talent mobile products and global programs. These initiatives aimed to enhance the post-Day One global military employee experiences, focusing on areas like onboarding, mentoring, reskilling, and inclusion. With a sharp focus on KPIs and gap analyses tied to HRD/VP objectives, I achieved remarkable results in reducing Veteran attrition rates, fostering engagement, and securing vital funding for critical projects.
  • Amazon
    Senior Program Manager
    Amazon Jun 2018 - Jan 2020
    Seattle, Wa, Us
    In my role as a Senior Program Manager for the Global Pathways (PWs) team, I was at the forefront of program expansion, serving as the single-threaded leader responsible for launching new regions. My strategic planning efforts expanded the program into Japan and various key countries, significantly impacting business growth. This role allowed me to leverage my extensive experience in operational excellence, cross-functional leadership, and strategic redesign to drive program success, increase employee retention, and achieve significant business impact.
  • Amazon
    Senior Product Manager
    Amazon May 2017 - Jun 2018
    Seattle, Wa, Us
    During my tenure as a Senior Product Manager for the Merchant Fulfillment Network (MFN) Marketplace Business team at Amazon, I played a pivotal role in enhancing global marketplace efficiency. My responsibilities spanned from improving worldwide shipping rates and seller-set ship rates to mitigating issues like hacked templates. These efforts directly contributed to higher customer satisfaction and marketplace fairness. My journey in this role was marked by dynamic problem-solving, collaboration, and a relentless pursuit of innovative solutions.
  • Us Army
    Psychological Operations Officer
    Us Army Jul 2005 - Present
    Arlington, Virginia, Us
    As a Psychological Operations Officer in the United States Army, I commanded a regionally-aligned Military Information Support Detachment in South America. My role extended to planning, executing, and overseeing peacetime engagement, contingency, and wartime Military Information Support Operations (MISO). Leading my team in diverse missions, I actively contributed to strengthening interagency collaborations and synchronization of security efforts across the region. My dedication to operational excellence, strategic leadership, and content development allowed me to deliver impactful results and contribute to complex security and diplomatic initiatives.
  • Us Army
    Narrative Fusion Cell Officer-In-Charge
    Us Army May 2016 - May 2017
    Arlington, Virginia, Us
    - Conduct knowledge management and provide advanced operational and analytic support to organizational partners. - Mitigate or eliminate all redundant efforts across the regional operational area. - Prevent conflicts between messaging effort by maintaining historic measures of performance, measures of effectiveness, and influence structures within a region and utilizing tool-based analytic research and techniques to identify indigenous information networks, nodes, and targeting analysis. - Identify trends in technology, and resultant information and influence capabilities.
  • Us Army
    Military Information Support Team Commander (Project Manager)
    Us Army Aug 2012 - May 2016
    Arlington, Virginia, Us
    Commander of the highest-priority regionally-aligned Military Information Support Detachment in South America. Led the planning, integration, and execution of peacetime engagement, contingency, and wartime Military Information Support Operations (MISO) support to United States Southern Command (USSOUTHCOM), Special Operations Command South (SOCSOUTH), other Department of Defense agencies, the Department of State, and other US Government and Partner Nation agencies. • Prepared over 100 operational records/reports ensuring proper implementation of administrative policies and procedures.• Finalized a digital and analogue population assessment and survey tool for SOCSOUTH, resulting in program approval and pending implementation in seven countries within the SOUTHCOM area of operations.• Facilitated a partner-nation led seminar on counterterrorism in the Americas and the tri-lateral information exchange initiative between Peru, Colombia, and Brazil to synchronize security efforts in the region.• Manager of 20 project life-cycles from concept and initiation to project close, resulting in distribution of over 4 million copies across various media platforms directly tied to 8 programs. • Delivered senior level advice to US Ambassadors, senior defense officials, and interagency directors; managed personnel resource activities and interpretation, enforcement of policy, and applicable directives.
  • Us Army
    Platoon Leader
    Us Army May 2011 - Aug 2012
    Arlington, Virginia, Us
    Platoon leader of a Reconnaissance Platoon that performs cavalry operations, maneuver and mobility support, and multi-lateral training in support of 2D Cavalry Regiment. Responsible for the training, discipline, morale, and welfare of 23 soldiers and their families. Reviewed and improved processes to maintain the platoon’s ability to accomplish Squadron and Troop combat and contingency missions. Accountable for the maintenance, supply, and operability of over $4 million in equipment.• Performed additional duties as the Troop Nuclear, Biological, and Chemical (NBC) Officer, responsible for overall organization, inventory, and maintenance of all NBC property.• Developed new relationships with NATO allies by leading the first United States Army team to compete in the USAREUR Best Scout Competition in Poland.• Modernized planning procedures for unit maneuver operations, reducing the average planning time by 20%.
  • Us Army
    Protective Services Detail Lead
    Us Army Nov 2009 - Apr 2011
    Arlington, Virginia, Us
    Served in a forward-deployed divisional Military Police Company in support of Operation Iraqi Freedom 10-11. Responsible for the discipline, morale, welfare, and training of 15 soldiers and support for their families. Planned and trained the platoon to accomplish combat and contingency missions in support of the 1st Armored Division in Baghdad, Iraq. Maintained equipment valued in excess of $4.8 million, to include 8 combat platforms. • Directed the Protective Services Detail for the United States Division-Center Deputy Commanding General through 140,000 square kilometers of battle space.• Led over 250 combat patrols throughout the area of responsibility, traversing over 40,000 miles of dangerous terrain without a single incident or injury.• Coordinated over 100 rotary wing aerial reconnaissance escort missions throughout the area of responsibility• Qualified over 3,500 personnel on small arms weapons systems used in support of Operation Iraqi Freedom by designing and implementing small arms range techniques and procedures while serving as the Officer in Charge.

Charles Stevens Skills

Dvb Dlna Mpeg2 Conditional Access Upnp Embedded Software Software Development Set Top Box Embedded Linux Embedded Systems Digital Tv System Architecture Integration C Mpeg Iptv Middleware Cryptography Interactive Tv Debugging Epg Drm Dvr Signal Processing Software Project Management Vod Rf Vhdl Project Management Leadership Public Speaking Military Multi Cultural Team Building Training Market Research Joint Military Operations Outcome Measures Key Performance Indicators Research Design Embassies Marketing Strategy Analytical Skills Mandarin U.s. Department Of Defense Veterans Army Management Military Operations Operational Planning Business Strategy Usability Usability Testing Operations Management

Charles Stevens Education Details

  • University Of California, Berkeley, Haas School Of Business
    University Of California, Berkeley, Haas School Of Business
    Business Analytics For Leaders
  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    Project Management
  • Saint Leo University
    Saint Leo University
    General

Frequently Asked Questions about Charles Stevens

What company does Charles Stevens work for?

Charles Stevens works for Capital One

What is Charles Stevens's role at the current company?

Charles Stevens's current role is Sr. Manager.

What is Charles Stevens's email address?

Charles Stevens's email address is cs****@****nic.net

What schools did Charles Stevens attend?

Charles Stevens attended University Of California, Berkeley, Haas School Of Business, University Of North Carolina At Chapel Hill, Saint Leo University.

What skills is Charles Stevens known for?

Charles Stevens has skills like Dvb, Dlna, Mpeg2, Conditional Access, Upnp, Embedded Software, Software Development, Set Top Box, Embedded Linux, Embedded Systems, Digital Tv, System Architecture.

Who are Charles Stevens's colleagues?

Charles Stevens's colleagues are Scott Demallie, Aishani Rana, Mba, Max Skeen, John Robuck, Candace Joyner, Bo Hudson, David Conley.

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