Free-Lance Consultant, Dialler Technologist, Dialler Manager, Project Manager, (Lean Process).
Predictive Dialler Management Systems, Outbound, Inbound, Blended And Telecollec
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Charles Baker Email & Phone Number
Free-Lance Consultant, Dialler Technologist, Dialler Manager, Project Manager, (Lean Process).
at
Predictive Dialler Management Systems, Outbound, Inbound, blended and telecollec
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Current company
Predictive Dialler Management Systems, Outbound, Inbound, blended and telecollec
Role
Free-Lance Consultant, Dialler Technologist, Dialler Manager, Project Manager, (Lean Process).
Location
Haswell, England, United Kingdom
Who is Charles Baker? Overview
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Charles Baker is listed as Free-Lance Consultant, Dialler Technologist, Dialler Manager, Project Manager, (Lean Process). at Predictive Dialler Management Systems, Outbound, Inbound, blended and telecollec, based in Haswell, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Charles Baker.
Charles Baker previously worked as Free-Lance Consultant, Dialler Technologist, Dialler Manager, Project Manager, (Lean Process). at Predictive Dialler Management Systems, Outbound, Inbound, Blended And Telecollection Campaigns.. Charles Baker holds Dip He Cert Ed Lingustics, Dip. He. Cert. Ed. Informatics from Dmihe Waterdale Site.
Profile bio
About Charles Baker
Contact Centre Professional with in excess of 22 years experience of working in almost all departments in a Contact Centre environment; Sales, Telesales Manager, MI Management, Finance, Contract & Bid Tendering, Dialler, Telephony & Multiple User Input Systems. Information Systems Engineering, Project Schedules, Resourcing and Operational Management. Can work on either technical or operational management projects in blended, outbound, inbound and telecollection activities. Additional 5 years at consultant level; including outsourcing. File Pro, Microsoft Access, MS Office Integration SpecialistSpecialties: Expert knowledge of most Predicitve Dialler Management Systems; DAVOX, Aspect, Nobel, AVAYA, Genesis, Touch Star and many more. Management Information Systems Design; including RDBS, Relational Database Design. Automatic Call Distribution, ACD. Advanced Data manipulation and automation. Relational Database design, management and integration.
Listed skills include Predictive Dialler Management Systems, Information Systems Engineering, Automatic Call Distribution, Inbound Voice Recogition, and 44 others.
Current workplace
Charles Baker's current company
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Predictive Dialler Management Systems, Outbound, Inbound, Blended And Telecollec
2 roles
Charles Baker work experience
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Free-Lance Consultant, Dialler Technologist, Dialler Manager, Project Manager, (Lean Process).
Current
Predictive Dialler Management Systems, Outbound, Inbound, Blended And Telecollection Campaigns.
Available for consultancies, short term, (Interim engagements), contractual and full-time service. Full, in-depth portfolio of skills covering nearly all levels of management and process, (technical sophistication), for I have been engaged with all functions of the UK and European contact centre environment for the last eighteen years. Excellent hands-on management and technical skills. Used to hitting the ground running and extremely complex user input and technical systems integration. Can work on own initiative, or as part of a team; you can rely on me to provide a very comprehensive, professional and efficient service.
Oct 2014 - Present
9 education records
Charles Baker education
Dip He Cert Ed Lingustics, Dip. He. Cert. Ed. Informatics
Dmihe Waterdale Site
Neboshh - National Examining Board For Occupational Safety & Heath, Heath & Safety Management - Professional Practitioners Course, Pass - Merit
Yorkshire Training Ltd, Highfield Road, Doncaster
Business Practices - Various Courses On Nvq Iv Scheme, Accounting Technicians, Office Practices, Computer Sciences, Pas - Mert
Doncaster Itec College, Ten Pound Walk, Doncaster
Dip He. Cert Ed Informatics, Dip. He. Cert Ed Linguistics Studies
Doncaster Dmihe
Certificate Of Advanced Business Practice, Enterprise - Preparing For Business, Pass
David Hall Partnerships, Balby, Doncaster
Part-Time Study At Ycat For City & Guilds 706/1 & 706/2, Professional Cookery Qualifictions, (Chef), Pass - Merit
York College Of Arts & Technology
Certificate Of Advanced Public Health & Hygeine, Public Health Practice, Pass - Merit
Doncaster College, Watedale Site, College Road, Doncaster
Return To Study - P/T Gce O'Level: English Language, Geography, Genera Studie, Economics And Science, Informatics, Linguistics, All At C+
Doncaster College, Waterdale Site, College Road, Doncaster
Combined, Economics & Statistics
University Of Sheffield
FAQ
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What company does Charles Baker work for?
Charles Baker works for Predictive Dialler Management Systems, Outbound, Inbound, blended and telecollec.
What is Charles Baker's role at Predictive Dialler Management Systems, Outbound, Inbound, blended and telecollec?
Charles Baker is listed as Free-Lance Consultant, Dialler Technologist, Dialler Manager, Project Manager, (Lean Process). at Predictive Dialler Management Systems, Outbound, Inbound, blended and telecollec.
Where is Charles Baker based?
Charles Baker is based in Haswell, England, United Kingdom while working with Predictive Dialler Management Systems, Outbound, Inbound, blended and telecollec.
What companies has Charles Baker worked for?
Charles Baker has worked for Predictive Dialler Management Systems, Outbound, Inbound, Blended And Telecollec and Predictive Dialler Management Systems, Outbound, Inbound, Blended And Telecollection Campaigns..
How can I contact Charles Baker?
You can use AeroLeads to view verified contact signals for Charles Baker at Predictive Dialler Management Systems, Outbound, Inbound, blended and telecollec, including work email, phone, and LinkedIn data when available.
What schools did Charles Baker attend?
Charles Baker holds Dip He Cert Ed Lingustics, Dip. He. Cert. Ed. Informatics from Dmihe Waterdale Site.
What skills is Charles Baker known for?
Charles Baker is listed with skills including Predictive Dialler Management Systems, Information Systems Engineering, Automatic Call Distribution, Inbound Voice Recogition, Compliance Health Checking, Ofcom Regulatory Issues, Management Information Systems And Reporting, and Balanced Scorecard Methodologies.
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