Charles N. Email & Phone Number

Milton Keynes, GB

Be The Business supports UK SMEs to increase their productivity. The Board programme provides UK SMEs with an advisory board made up of business leaders who provide fresh insight, constructive challenge and strategic advice.

London, United Kingdom

Birmingham, England, United Kingdom

Achievements:Led multiple, cross-functional and distributed agile teams at the Driver Vehicle Standards Agency (DVSA) to deliver continuous improvement to MOT Testing Service (MTS) and MOT History which supported DVSA to reduce its operating costs by 50% on track to save DVSA £100m over 10 years. MOT Reminders Service also improved compliance by 50% for.

London, United Kingdom

Responsible for managing the Digital Engineering programme, delivering a 'virtual railway' and a digital twin to operations and maintenance. Facilitated the development of the programme capabilities to deliver the Digital Engineering Strategy and spearheaded the use of a blended waterfall and agile mindset within the team, creating and managing the Product.

London, United Kingdom

Manage team responsible for supporting the Operations Delivery Business team. This included overseeing/supporting a number of critical business systems plus the digitalisation of operations programme of works, to deliver the required digital capabilities for 2020 and beyond.

London, United Kingdom

Senior manager within the Major Projects Team, responsible for the successful establishment of a business-critical compliance-led GDPR programme at the Financial Ombudsman Service. This involved producing the business case to secure funding, defining the programme, setting up and scoping projects and establishing an agreed governance framework.

Milton Keynes

Responsible for the project delivery of the Plain Line Pattern Recognition (PLPR) implementation strategy. Led collaborative working across functions (Safety Technical and Engineering, Asset Information, Route Services and Routes) to deliver critical workpackages. Responsible for Stakeholder and Engagement strategy- ensured all key stakeholders were.

London, United Kingdom

Responsible for delivering a benefits and knowledge management strategy for the Digital Railway. Spearheaded the delivery of business change activities relating to strategic pilots. Change activities involved supporting the formulation of a business change strategy, developments of change products and services for the wider programme, designing a learning.

Milton Keynes, United Kingdom

Responsible for the effective roll-out of a workforce management software (ClickRoster) to secure £8.3m cost savings.Created and implemented robust delivery plans to embed risk based maintenance regimes for Trak, Signalling and E&P following reliability improvement and value stream mapping workshops.

Responsible for the delivery of complex middleware & ERP projects within the Oxfordshire health economy.

Managed the successful deployment of a major laboratory middleware software solution within a 12 month period to defined timescales and budget

(4th Largest Oil and Gas Company – employed within Logistics under Retail & Marketing)

(Global automobile manufacturer and retailer)Project co-ordination, implementation, cost centre analysis and restructuring

(Global telecommunications solution provider)Managed the end-to-end sales process from order intake to billing and forecasting

(UK-based 3rd party logistics provider, now Norbert Dentressangle)Controlled own database with about 250 accounts, managed and developed relationships with clients

Milton Keynes, United Kingdom

(Market leader in contact centre solutions)

Buckingham

Research centred on level of support and assistance provided by business support agencies to knowledge entrepreneurs within AVDC

Msc, Service Management

Bsc, Management Studies

Activities and Societies: Organising Secretary of Students Representative Council (SRC) 2003/4