An analytical VP of Creative Services with 20+ years in user experience and web design. Focus on innovation, interpersonal skills, and usability. A member of executive leadership recognized as a strategic thinker who motivates a cross-functional team through professional development and coaching. My experience includes a little of everything: yellow page ads to WSJ ads; campaigns for small, medium, large, and Fortune 500 companies; start-ups and established clientele; interactive and responsive HTML5 sites; logos, brochures, and identities including complete collateral solutions. My advertising and marketing experience includes an emphasis in B2B. My eLearning experience includes B2B, consumer training, direct sales, and corporate learning with a focus on digital products and mobile applications.My accomplishments include growing teams by 400%, increasing operational efficiencies by 30% without sacrificing quality, raising retention rates to 95% year-over-year, and creative directing over 250 projects for more than 70 clients every year for the past 12 years. Twice now I have been an outsider hired on to take a management role over an existing team. Both times I successfully built the necessary relationships with the team, retaining all employees. I also made hiring decisions for those growing teams based on the evolving culture which strengthened based on our team dynamics of mutual respect, a willingness to collaborate on creative strategies, allowing individuals space to develop concepts, and a servant-leader approach.