Charles Wolff Email & Phone Number

Indianapolis, Indiana, United States

Nashville, Tennessee, United States

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Total Building Automation, HVAC, Security and Threat Level Management

Carmel, In

Account Manager for all programs/projects under the newly re-formed business unit; Channel. As an Account Manager I maintain and grow relationships with large customers, while achieving an assigned sales and profit growth goal. Reporting to the Division VP, the Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts. Current Projects:Fiber Project• Fiber Jumpers, MPO Cables, Fiber Trays etc...Ciena Channel Partner Resale• Design, sales, service and installation of Ciena Optical network solutionsTridium Telemetry Alarming and Building Automation• Sales, service and installation of all Tridium alarming and building automation solutions

Carmel Indiana

Carmel, Indiana

• Identifying potential new clients who could benefit from Telamon’s products in a designated region or field by doing research and by contacting current customers and potential customers.• Calculating client quotations and cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.• Analyzing costs and sales and determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.• Making technical presentations and demonstrating how a product will meet client needs and gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.• Providing pre-sales technical assistance and product education as well as offering after-sales support services.• Helping in the design of custom-made products and packages.• Providing training and producing support material for the sales team.• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.• Provides product, service, or equipment technical and engineering information by answering questions and requests.• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

Carmel, Indiana

Account Manager for all programs/projects under the newly created business unit; Telamon Professional Services (TPS). As a Senior Account Manager I maintain and grow relationships with large customers, while achieving an assigned sales and profit growth goal. Reporting to the Division VP, the Senior Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts. Current Projects:Telamon WLAN Services• Design, installation, maintenance, upgrades and optimization of wireless LAN networksCiena Channel Partner Resale• Design, sales, service and installation of Ciena Optical network solutionsTridium Telemetry Alarming and Building Automation• Sales, service and installation of all Tridium alarming and building automation solutions

Carmel Indiana

Responsible for all incoming and outgoing inspection for all Telamon US locations including Telecommunication equipment assemblies along with daily shipments of telecom components, parts and kits.Process improvement expert in many areas of operations throughout the company.Internal auditor for all Telamon certifications including; Automotive, Medical and Telecommunications

Carmel Indiana

Managed all aspects of Call Center Operations, including HR, Training, Budgeting, Scheduling, Career Path and Team Development.Account Management of the larger clients such as Motorola and HTC.Responsible for all technology advancements and upgrading decisions of all call center equipment including Telecommunications switch along with database and process improvements.Responsible for the outcome of every call taken by our staff on our client's behalf.

Indianapolis, Indiana Area

I worked with The Mind Program School Corporation to open a new Charter High School on the east side of Indianapolis for the 2017 school year.The Public Open Community Meeting on 10/28/2015 @ 5:30 pm in the Central Library (Goodrich Houk Room) Downtown Indianapolis. Come out for this one to show your support and to ask questions. The East Side of Indianapolis needs to have this opportunity for the children to get a quality education outside of IPS choices that they currently have.

Indianapolis, Indiana Area

Meet with team members to plan future events and come up with ideas to improve overall SOCAP membership and interest in the Indianapolis area.

Fishers Indiana

Research and evaluate consumer technology products, social media advancements and provide written articles for a Wordpress based Techie website.

Indianapolis, Indiana Area

Responsible for overall operations of an engineering firm which designed, built and installed automated machinery for manufacturers worldwide with an annual revenue stream of over $450KLead engineer for feeder bowl design and build teamAccount Manager assigned to all Motorola equipment builds Received numerous accolades from companies such as Motorola and Champion Sparkplug for production speed and quality of designDesigned, built, installed and maintained the following lines of automated equipment and machinery;•Vibratory Feeders•Linear Floor Feeders•Gravity/Storage Feeders•Orbital Mechanical System•Part Qualifier/Presorter•Feeder Bowls•Vibratory Hopper•Low Profile Drive Units•Tray Feeder Drive Unit•Straight Line Drives•Pneumatic Drives

Stuttgart Area, Germany

Managed all aspects of maintenance company’s shop office and repair facilityQA/QC of all incoming and outgoing jobsReceived The Army Commendation Medal for high quality work ethics and standards in support of VII Corp medical equipmentReceived The Army Achievement Medal for dedicated performance and knowledge of shop management operations52C Utilities Repair Technician• Inspect and troubleshoot petroleum, oil and lubrication equipment, smoke generators, laundry and bath units, chemical equipment, water purification equipment systems, portable forced air heaters, air conditioners and cooling units52D Power-Generation Equipment Repairer• Inspect and troubleshoot tactical utility, precise Power-Generation sets, internal combustion engines and associated equipment, starters, alternators, generators, fuel injectors, voltage regulators, switches and control circuits52F Turbine Engine Drive/Generator Repairer• Inspect and troubleshoot turbine driven generators and associated items such as the Aviation Ground Power Unit, Medical Unit Self-Contained Transportable (MUST), Electric Power Plant II and generator set Aviation 10KW 28V(10/28), starters, fuel pumps, exciters, voltage regulators, governors, switches, and control circuits

Performance And Operations Management, College Of Call Center Excellence

Call Monitoring And Agent Coaching, College Of Call Center Excellence

Military And Strategic Leadership

Military And Strategic Leadership

Foreign Language, German

Studied the German language as I was stationed in Germany and had to interact daily with German nationals on different projects.

Utility Repair Technician, 52 C/D/F