Charlotte Eberlé Email & Phone Number

Ville De Paris, Île-De-France, France

Lille, Hauts-De-France, France

As a member of an Agile team, responsible to build and run the new Digital Return Management Solution.In-house solution enabling customer return management & refund (back-end module with API services) and reverse logistics operations (front-end app connected with WMS). Main missions : - Build the product vision - Collect user needs & Write user stories with a user centric approach - Backlog priorisation - Responsible for deployment and support strategy - Work closely with engineering team from sprint planning to release- Understand the architecture and tech stack of the product area- Assess the value of the product and impact on users - Make return data accessible for business - Benchmark last mile delivery experiences and IT solution on the market- Work closely with other decathlon projects related with last mile delivery topics (click&collect, tracking, ship from store...)

Lille, Hauts-De-France, France

Responsible to deploy internationaly the new WMS (SAP-EWM) Warehouses deployed : 7 (Tunisia, Spain, LATAM, India...)Main missions: - Define project roadmap and milestones with stakeholders - Coordinate supply and IT actors involved during all project phases to guarantee project's deadline- Analyse existing processes for each warehouse for duplication and gather business requirements - Lead change management and training locally- Lead Go live organization on site and relay with central IT teams- Write specifications & Execute functional and technical settings in EWM (Customizing) - Manage Unitary and integration tests - Handle stabilisation phase and handover to support teams

Cartagena, Bolivar, Colombie

- Leader of the opening project of the first warehouse in Colombia (3PL) : tender, pricing negocation, localization & sizing analysis, ROI, project management (IT, legal, work monitoring, training) - Supervision of 3PL warehousing operations and transport - Management, recruitment and training of the on-site team (3 teammates) responsible to follow up the day-to-day operations with our logistics partners and carriers to deliver the stores.- Responsible of the logistics Business Unit P&L- Good knowledge of upstream supply chain (international transport, customs, sales forecast...)

Valenciennes, Hauts-De-France, France

In charge of the local deployment of a new WMS (SAP-EWM) in the warehouse

Valenciennes, Hauts-De-France, France

- Management of 20-30 teammates - In charge of piloting, coordinate and control of picking and shipping operations - Responsible for the performances of the department (Safety, Quality, Delivery, and Cost)

Saragosse, Aragon, Espagne

Training in Spain before the opening of the new logistics platform in the North of France

Lille Et Périphérie

Internship Pre study and ROI of a new protential project aiming at optimising European Stock dispatching from Supplier to Stores.

Master 2 (M2), Business School, Supply Chain Management Specialization

Activities and Societies: Bureau des sports Capitaine de l'équipe de Rugby

Foreign Exchange, Administracion De Empresas - Mba Program

Education record