Chase White Email & Phone Number

Dallas, Texas, United States

Provide technical support to learning management systems users.Set up new users with phones, accounts in Active DirectoryDevelop and support methods and procedures for synchronous technology adoption into curriculum(video conferencing, Voice over IP, Chat)Provide technical support for Student Information System.Maintain learning management systems, including course content, enrollment data, customer data, etcProvide remote troubleshooting solutions for computer or operating system issues that affect course delivery.Set up Network serversProvided assistance to support continuous improvement throughout the development life cycle of computer applications. Writing basic code with C++, C# and python. Maintaining applications, address bugs, and deploy app enhancements.Testing applications in development for quality assurance.

Dallas, Texas, United States

Provided first-line support for end users experiencing technical issues. Primary responsibilities included troubleshooting hardware and software problems, answering basic technical queries, guiding users through step-by-step solutions, and escalating more complex issues to higher-level support teams. Also logged service requests, track incidents, and ensure timely resolution. A strong focus on customer service, communication, and technical problem-solving.

Richardson, Texas, United States

Provide technical (Help Desk) support to learning management systems users.Develop and support methods and procedures for synchronous technology adoption into curriculum(video conferencing, Voice over IP, Chat)Provide technical support for Student Information System.Maintain learning management systems, including course content, enrollment data, customer data, etcProvide remote troubleshooting solutions for computer or operating system issues that affect course delivery.

Dallas, Texas, United States

Answered technical questions regarding Concerns about automobileInvestigated issues reported by customers and service advisers in a timely and efficient mannerPerforms Repairs on customer vehicleProviding excellent communication and negotiation skills, while promoting the brand and expressing professionalism

Dallas, Texas, United States

Provided solutions to customer's sales needsOffered excellent customer service in a pleasant and professional mannerMaintained customer service scores that exceeded company expectations by ensuring associate behaviors were in place that created great customer experiencesMake outbound calls as well as emails and take incoming calls and emails, while also displaying excellent customer by following up with calls, text and email.Assisting sales staff with leads and setting appointments for sales staff

Dallas, Texas, United States

Transports vehicles in a variety of ways. It may be short transports, such as across a parking lot, or it could cross-state. In addition to physically moving the autos, the job also requires identifying the vehicle prior to transport, making damage inspections, ensuring drive-ability or transport-ability, and in the event of a transport haul, ensuring the vehicle is safely placed on the carrier.Maintaining Professionalism and great customer service

Information Technology, 3.0

Bachelor'S Degree, Computer Software Engineering