Chase Oxendine, Mba Email & Phone Number

Seattle, Wa, Us

• Onboarding: Designed, implemented and sustained the New Hire Orientation Program for all employees. Incorporated continuous improvement methodology to revamp onboarding that resulted in ~25% higher survey scores on job readiness.• Performance Management: Led a complete overhaul and redesign of the annual performance review process that reduced time managers spent reviewing employees by ~50%.• Compliance and Training: Collaborated with the Risk Management organization to enhance compliance training. Managed the curriculum, dashboards, and deliverables that reduced annual audit findings and improved training completion rates.• DEI Initiatives: Co-founded a DEI board that improved inclusion with both our employees and customers. Organized SCU’s participation in Seattle Pride, ran a booth at the street fair, and gathered employees to march in the Pride Parade.• Employee Engagement: Led employee engagement continuous improvement by collecting and summarizing employee engagement survey data and sharing back to HR leadership to identify opportunities to improve in this area. This led to more in-person events, transparency around pay and benefits, and monthly town halls for senior leadership to share key business metrics and changes. Spearheaded the creation of the Meet & Mingle program to foster employee connection in a remote/hybrid work environment.

Seattle, Washington, United States

Seattle, Washington, United States

• HRIS Administration: Streamlined HR operations and enhanced user experience through effective implementation and support of HRIS systems including SAP SuccessFactors and Dayforcs.• HR Support: Ensured accurate and timely payroll processing and facilitated seamless audits and reporting. Acted as the point of contact for employees regarding timesheets, training, and policies.• HR Compliance: Ensured compliance with local, state, and federal employment laws, including maintaining employee records and completing necessary processes for employee offboarding. Proactively engaged stakeholders when issues surfaced to reduce downstream impact.• Reporting and Metrics: Prepared and maintained HR reports and metrics related to staffing, turnover, employee engagement, and other key performance indicators. Filed outside required reporting including EEOC-1 reports and local regulatory reports.

Basalt, Colorado, United States

• Customer Service: Planned outreach and connected with local businesses for a new branch opening. Hit new account targets that established ANB’s presence in the target market.• Regulatory Compliance: During the COVID-19 pandemic, updated processes to ensure operational compliance with rapidly evolving Federal and State regulations.

Monroe, North Carolina

• Customer Service: Led the team to beat sales and customer satisfaction targets through quality improvements in areas such as inventory management.• Training and Development: Trained new staff on best practices in order to build a customer-first team culture. Modeled and coached team members on expectations to deliver the customer service standard.

Master Of Business Administration - Mba, Human Resources Management And Services

German, Business, Translation

Activities and Societies: UNCC German Club Vice-PresidentI was an active member in the UNCC German Club and held an officer position.

Anthropology, Cultural Anthropology

Biology, Biology, General