Chashonna Sharp Email & Phone Number

Livonia, MI, US

Livonia, MI, US

• Accountable for supplier management across multiple customer specific Managed Services Programs (MSP) for Contingent Workers, including onboarding/adoption alignment, program compliance/audit, facilitation of legal.
• Responsible for onboarding and adopting new suppliers into customer MSP programs.
• Reviewed contract negotiations/changes, facilitating legal activities, and requests for insurance requirement waivers.
• Served as primary point-of-contact for the PMO and supply base for escalations, issues, concerns, research, and general assistance.
• General management and maintenance of program documents, supplier information, and communications.
• Provided PMO support for ongoing supplier analysis and fulfillment.

Troy, Michigan, US

• Researching in-depth business processes and customer issues with the goal of reaching resolutions that meet or exceed objectives with a positive financial impact to the company without negatively impacting customers or.
• Researching and resolving customer billing and supplier payment issues.
• Entering and maintaining all PeopleSoft Contingent Workforce Outsourcing (CWO) Vendors to ensure accurate billing to customers and payment to suppliers.
• Analyzing, tracking, and reconciling supplier payment amounts calculated by Kelly's Secondary Supplier system thru payroll, billing, and Accounts Payable to ensure that payments made to suppliers are accurate.
• Assisting as needed with the implementation of new suppliers as well as conversions from legacy systems to PeopleSoft; implementing new processes as necessary to support new or unique customer requirements related to.
• Researching adjustments and verifying changes completed correctly on the billing side and remittance side.

Detroit, Michigan, US

• Prevented revenue leakage within company accounts due to human or system error, process and procedure issues and fraud through investigation, audit, and analysis.
• Investigated and audited accounts to identify fraud committed by employees and customers.
• Gathered, analyzed, and audited large amounts of complex data daily.
• Successfully stopped revenue leakage averaging $1.2 million dollars a year.
• Implemented system changes that saved the company $120K a month in lost revenue.
• Wrote, researched, recommended, identified, implemented, and enforced processes and procedures to reduce fraudulent behavior and financial impact to OnStar and its accounts.

Seattle, Washington, US

• Protected Nordstrom's assets by identifying shoplifters and fraudulent refunders, internal theft, and ensuring building security and safety.
• Interviewed employees, shoplifters and witnesses related to investigations of theft, fraud and safety incidents.
• Researched internal fraud and theft using internal control procedures and reports.
• Utilized CCTV surveillance equipment to identify and document internal and external actions that may lead to company loss.
• Monitored and maintained the entire store security matrix from the cash room to the employee security profiles.
• Trained and scheduled other loss prevention agents based on store needs.

Grand Rapids, Michigan, US

• Utilized Meijer’s apprehension guidelines to seek out and apprehend shoplifters; used internal store documents to seek out team members that were causing loss to the company due to theft or negligence.
• Conducted interviews of shoplifters, team members, customers, and witnesses in regards to investigations of theft, fraud and safety incidents.
• Maintained a working knowledge of civil and criminal laws and regulations.
• Secured evidence related to incidents that caused loss to the company and testified at hearings.
• Documented and researched team member involvement in theft, embezzlement and fraud.
• Worked closely with local law enforcement to ensure the safety of the customers and protection of the company’s assets.

Master Of Science (M.S.), Administration

Bachelor Of Science (Bs), Criminal Justice