Charlie M. Email & Phone Number

• Administer Google Apps for Work / Office 365 • Administer multiple Windows servers supporting 2003, 2008, and 2012. • Administer PBX and VoIP NEC phone and voicemail system • Manage Active Directory and Group policy company wide • Manage system-wide network • Manage Proxmox and Nutanix virtual servers • Migrated users from Google Apps to Office 365 • Support and maintain help desk and inventory system using Zendesk • Project Manager for company software development • Developed and managed Fog server for system deployment • Order, provide specifications for, and purchase computer equipment and IT assets • Manage printer licensing and printer maintenance • Provide support and manage corporate mobile accounts • Provide support to traveling clients and international offices • Maintain daily and weekly backups of server data • Provide end-user support for Windows XP, 7, and 10 and Mac OS X platforms • Research, develop, and spearhead special projects • Liaison between vendors and IT director

St. Louis, Mo, Us

• Administer multiple Windows servers in a virtual environment• Manage server security on Windows servers• Support Active Directory Services• Manage Retrospect backup services for Windows servers and clients• Implement and manage Group Policy across client and lab environments• Develop and deploy enterprise antivirus solutions• Deploy and support migration of email and calendaring services to Office 365• Apple server administration for podcast producer server• Network activities – enabling ports, configuring and installing equipment, troubleshooting,documenting• Administer and support enterprise Box.com cloud services• Plan and manage special projects• Provide higher tier support for other computer technicians• Support Mac and PC clients, network printers, and other peripheral devices• Support staff and clients through training workshops• Work in team environment, as well as being a self-starter• Assimilate and apply new, job-related information. Relate and compare data from differentsources and make application• Customer service oriented, interacting through face-to-face, email, and over the phone