• Completed critical ad hoc tasks for clients, performing detailed analysis and review of cyber securityissues• Protected user information from unauthorized access by identifying and mitigating security risks inmobile applications• Conducted thorough analysis of mobile applications to identify and mitigate potential cyber securitythreats, ensuring the security of the client's data• Investigated security alerts and took appropriate enforcement actions in accordance with clientguidelines• Stayed up-to-date with the latest online security trends and developments, contributing to thecontinuous improvement of the client's security posture

• Analysed big data for multiple clients to provide insightful information and identify areas for improvement in their IT infrastructure• Created detailed reports and presentation slides using Excel and PowerPoint to present data in a clear and conclusive manner to clients• Streamlined the data analysis process by developing and implementing VBA scripts and automating reports using Power BI, resulting in increased efficiency and accuracy• Collaborated with cross-functional teams, including sales and technical support, to ensure the successful delivery of services and support to clients• Developed and maintained strong relationships with clients, providing exceptional customer service and support to ensure client satisfaction

• Managed day-to-day sales operations of the physical store, including receiving and organizing stock, managing the POS system, and arranging products• Provided exceptional sales services and recommendations to customers based on their preferences and needs in a face-to-face setting• Successfully upsold products to customers, resulting in an increased average purchases• Maintained a clean and organized store environment, ensuring a positive in-store experience forcustomers