Sofia C. Email & Phone Number

United States

United States

Ontario, California

Los Angeles Metropolitan Area

Rancho Cucamonga, California

• Create business operations plan through completion of store checks, stock auditing, and team feedback.
• Manage deposit slips during end of day and create discrepancy report when necessary; update excel sheets and report backto Account Management.
• Audit sales floor and take inventory of store to accurately order items from online database; sign of on SKU received andfile accordingly, perform weekly.
• Answer questions or concerns customers may have about the product and direct them accordingly.
• Uphold Japanese standard of customer service and strive to promote these ideals to new recruit

Walnut Creek, California

• Provide direct supervision over team members to ensure business operations are to standard of company expectations and make sure the floor is reset for the next day.
• Audit registers, file discrepancies, and complete money orders.
• Build and maintain relationships with clients through excellent customer service and acquire feedback on improvement when necessary.
• Track inventory by auditing concession stand and ordering accordingly on a weekly basis.
• Create a positive movie theater experience for every customer and provide accessibility accommodations.