Chelsea Anderson Email & Phone Number

Bellevue, Washington, United States

• Reviewing submitted requests and providing resolution to relevant stakeholders
• Handling high priority issues from VP and Director level stakeholders in a timely manner
• Providing VP level write ups to close the loop on submitted requests and inquiries
• Onboarding new employees to ensure seamless transition onto the team
• Refreshing of training program and materials to reflect new team processes and SOP
• Point of communication for onboarding employees, during their transition onto the team

Seattle, Washington, United States

Handling requests from sellers regarding missing from inbound inventory on the FBA platform, and meeting or exceeding expected productivity and quality levels while doing so. These investigations often included high value shipments, and required the use of multiple tools and stakeholder inputs.

Greater Seattle Area

• Consultations with potential clients and vendors to better understand their needs
• Overseeing team of coordinators during the event
• Management of 5 or more vendors at a time to ensure a seamless event
• Curating vision boards and event design docks as needed to communicate desired event design
• Point of contact between client and vendors during planning process, and day of
• Facilitating load in and load out of all vendors day of

Bellevue, Washington, United States

Providing phone support to retirement account holders, and answer questions regarding accounts. While providing support to customers, I also maintained the expected quality in terms of providing resolutions, and overall care for the customer during their phone call to customer service.

Cheney, Washington, United States

Managing incoming orders for the Thinking Of You (TOY) program, and fulfilling these orders in a timely manner. This often included high influx of orders during various holidays. I was responsible for building and delivering these orders, which often including sourcing items for the orders from multiple locations and departments within dining services. I.

Bellevue, Washington, United States

I was responsible for reviewing and updating all customer facing communications. This included hundreds of physical letter notifications that would be sent to Symetra customers regarding account updates and activity. I was tasked with updating all of this correspondence and ensuring it aligned with the current company information, branding, and policies.