Manage data through the data collection and delivery process including assistance in design of surveys, sample management, front-end programming and validation, reporting and tracking during data collection, creating checks for data quality, cleaning and processing data, tabulating and reporting analytics, and creating analysis reports. Also interact with vendors, both domestic and international, to ensure adherence to standards, provide process assistance, and disseminate information. Creation of custom scripts and macros and automation of processes is frequently necessary. Administration of the GCR Business Panel is also a part of my role, as well as continuous improvements to standards and practices.Most recently I my role has been updated to include responsibility for Data Quality management including thorough quality assurance on data and custom reporting deliverables, internal reporting on adherence to standards, and updating process standards and related training materials.

• Scripted text file logic for DOS and UNIX based application programming of research data collections and crosstabulations using CfMC Survent, set up reporting tools and recoded data using CfMC Mentor• Assisted in creating and documenting standards them for use in training and quality assurance, helped develop and maintain visual aids, assisted in initial development of a cross-functional New Client Integration Team.

Scripted logic to verify research programs through data validation; recoded, trimmed, labeled, and ran statistical tests and tables for data sets, created custom tables and crosstabs, delivered cleaned data sets using Adobe PDF and Excel files.• Evaluated data sets from domestic and international vendors; managed vendor issues and assessed new tools for programming and data management.• Researched and coordinated business process reengineering, including writing custom scripts in Sax Basic and Excel VBA macros.

• Tested hardware and software of standalone and networked servers using a custom GUI interface.• Used StarTeam bug reporting system to enter and track all bugs and bug resolutions.• Created and documented testing procedures• Worked additional hours as needed to meet tight production schedule

Scripted text file logic for Windows and Web applications, tested, troubleshot logic and design flaws, and coordinated solutions.• Collaborated to manage budgeted project hours, ensure data accuracy and managed projects with multiple components through the programming process.• Provided numerous reporting tools for Project Managers, including MS Access and Excel tools using complex queries; organized and tabulated data; presented final data to Project Managers and Analysts for analysis; created custom data sets as needed.Semi-Annual HP Program Project:• Created data forms and an Access switchboard to allow access to respondent data while restricting changes to authorized users, providing multiple reporting tools to clients and the project team.• Designed MS Access system to organize, export to Excel and deliver respondent information.• Set up logic to cross-tabulate component and data set, including matching data to previous waves, and created custom tables and crosstabs.

Interviewed IT professionals to collect data on IT products and services; troubleshot quality and production problems; monitored and validated research projects for quality, facilitated on-site tests for physical research.• Awarded for excellence in conducting over 400 research interviews with top-level executives in Fortune 500 companies in the US and Canada for a software deployment study.