I am a Service Writer at Sunshine Quality Solutions, LLC, a leading provider of agricultural equipment and solutions in Louisiana. I have over two years of experience in this role, where I ensure excellent customer service and support for clients who need repairs or maintenance for their machines. I coordinate with the service technicians, parts department, and vendors to deliver timely and quality service, and I manage the service orders, invoices, and inventory records using Microsoft Excel and other software tools.My customer service and Excel skills are backed by certifications from TestOut Corporation, National Restaurant Association, and Microsoft, which I earned while pursuing an Associate of Applied Science degree in Business Administration and Management at Sowela Technical Community College. I also have over five years of experience in sales, operations, and management roles in various industries, such as food and beverage, retail, and education. I am passionate about learning new skills and applying them to enhance my performance and career. My goal is to provide the best service possible to the customers and the company I work for.