-Ensure seamless operation and quality assurance of the Lifecycle Engagement/Referral Platform, proactively identifying and troubleshooting issues to optimize user experience.-Develop and execute content for Owl’s Nest, using critical thinking to align with user needs and improve clarity, functionality, and engagement.-Conduct detailed reporting on platform engagement and referral program campaigns, identifying areas for improvement and implementing data-driven enhancements.

-Organized and executed tasks for the annual fundraising events, securing increased participation and satisfaction of attendees-Cultivated networking efforts to build and sustain professional relationships with partners and donors-Composed and updated various grants each year, securing over $80,000 in funding for student scholarships

-Managed daily office operations, including scheduling appointments, coordinating meetings, and maintaining calendars for vice presidents-Designed timelines and materials for student ceremonies and other campus events and verified events ran smoothly-Coordinated travel arrangements and logistics for staff, adhering to budget compliance standards

-Facilitated the maintenance and storage of student records in compliance with the Utah State Archives and FERPA (Family Educational Rights and Privacy Act)-Coordinated with training program departments to align transfer credit, optimizing processing timelines

-Supervised new student workers with customer interactions, assisting in delivering quality service-Processed new applications through the Banner program and admitted students to Weber State University

-Processed and articulated 4,000 incoming transcripts from various schools over a two-year period, ensuring accurate and efficient evaluation-Supervised and guided coworkers in the transcript articulation process, serving as the go-to resource for articulation inquiries