• Improved quality of job postings by 53% in first quarter of employment which included a decrease in time to post from 60+ min to an average of 28 minutes• Developed team of global talent sourcers and oversaw the operations of Quality Assurance within the Global Sourcing Team to ensure quality job posts for all support teams and vendor management• Responsible for the development and implementation of technology and software solutions (Jira, Zendesk, Hiver) to determine quality within postings and talent submissions• Partnered with Talent Success VP, Sr. Directors, Program Managers, Talent Coordinators and Global Sourcers to uncover and solve for improvements on postings before going live and internal process improvements• Collaborated with Data Analyst and Data Engineering on designing, planning, and testing data sets to ensure clean data • Responsible for driving internal team toward quality fulfillment, quality solutioning, and operational effectiveness• Responsible for developing, mentoring, and guiding team members for future growth and setting them up for success

• Managed high profile customers within the Major Accounts portfolio; 8+ major accounts with a combined revenue of over $100M• Maintained communication with key stakeholders to discuss both tactical and strategic activities that strengthen the business relationship within account portfolio• Worked horizontally and vertically across Adecco Group regarding forecasting & recruiting needs, contract changes, overall operations, and servicing & fulfillment plans• Trained field recruiters on account specific activities, processes, and recommendations and shares best practices among account locations• Collaborated with internal and external customers to implement operational efficiencies, identify root cause analysis for service and financial or relationship concerns within account portfolio • Reviewed risk analysis reports and engages risk management department when workers’ compensation loss is trending negatively to develop improved safety plan• Managed all contractual customer reporting; provides recommendations and analysis to ensure reporting strategically aligns to business goals

• Managed high profile customers within the Enterprise portfolio; 16+ accounts with a combined revenue of over $80M• Maintained communication with key stakeholders to discuss both tactical and strategic activities that strengthen the business relationship within account portfolio• Worked horizontally and vertically across Adecco Group regarding forecasting & recruiting needs, contract changes, overall operations, and servicing & fulfillment plans• Trained field recruiters on account specific activities, processes, and recommendations and shares best practices among account locations• Collaborated with internal and external customers to implement operational efficiencies, identify root cause analysis for service and financial or relationship concerns within account portfolio • Reviewed risk analysis reports and engages risk management department when workers’ compensation loss is trending negatively to develop improved safety plan• Managed all contractual customer reporting; provides recommendations and analysis to ensure reporting strategically aligns to business goals

All duties listed below as On Site Coordinator in addition to:• Managed team of three recruiters and two Office Administrators• Main POC for the customer • Managed all requisitions for Engineering & Technology and Medical & Science • Including - system maintenance of order creation, distribution, submittals, revisions, order escalation, and system monitoring• Tracked all candidate submissions and sub vendors submittals using Excel• Coordinated and consulted with hiring managers to better understand clients’ needs and provide clear direction to the servicing branches & responsible for providing feedback, reporting data, and overall best practices to local branches• Provided consultative support in the areas of order fulfillment, order management, service solutioning, and operational effectiveness• Conducted monthly audits to ensure compliance with service level agreement and process improvement• Maintained Adecco manuals, adding all procedural updates in a timely manner• Managed vendor credentialing • Created job descriptions, facilitated interviews and conducted trainings for Adecco on site positions

• Master Service Provider on site at CareFusion• Managed all requisitions for the Global Customer Service program• Maintained relationships with hiring managers to better understand clients’ needs • Maintained thorough and accurate documentation on client and temporary employee interactions• Distributed orders to on site team and Adecco Field offices• Tracked all candidate submissions using Excel• Assisted Program Manager with weekly and monthly audits for the program• Maintained Adecco manuals, adding all procedural updates in a timely manner

Recruited qualified Certified Nursing Assistants, Home Health Aides, and Medical AssistantsConducted extensive resume and application screeningConducted state background checks and initial drug screenings for potential new hiresInterviewed and hired candidates to care for clients in their homesOrganized and conducted new hire orientation Managed over 80 caregivers and ensured compliance with state regulationsAssisted with scheduling, payroll administration, and client recruitment

Worked with Salary.com Conducted numerous salary surveysAssisted the Associate Director of Compensation and Benefits with various projects including:Shift differential survey of 25 benchmark institutionsProposed new salary ranges for various positions Created job codes for new positions

Supervised teamAssisted in conducting team trainingOrganized nature activities for community centers within the major parks of LouisvillePlanned city wide events for children (Music in the Metro, Winterfest, Light Up Louisville) Created week-to-week work scheduleAssisted main supervisor in: creating documents using Microsoft Word, Excel, Access, and PowerPoint, writing and placing purchase orders, answering phones, organizing office space, etc.