Chen Bob Email & Phone Number

Shanghai City, China

Enterprise Cloud Strategy and Execution: Collaborated with senior executives to focus on top accounts and key industries such as manufacturing, healthcare and retail, Led the team to design digital transformation strategies using hybrid and multi-cloud technologies, set up industry reference like Changxin Memory and Wuxi Apptec for replication, drove the East China region to surpass annual targets by 110%-150% for 11 consecutive quarters post-COVID-19, and earned the 2021 President's Award for exceptional performance.Team Management and Collaboration: Led a 12-person pre-sales consultant team in East China, coordinated cross-functional teams including sales, products, operation and tech departments, managing daily operations, project engagement, resource allocation, ensuring efficient and effective service delivery, and the reliability and security of cloud infrastructure.

Shanghai City, China

Tech Innovation Strategy and Execution: Drove the team's pivot to comprehensive integrated solutions to accelerate customer tech innovation, leveraging cutting-edge emerging technologies in cloud and mobile from VMware. This strategic shift led to a significant boost in customer business value with better deployment and user experience, doubled the region's overall revenue, and pushed the growth of VMware emerging technologies in the East China region, where they now contribute to over 50% of the revenue.Enterprise Cloud Reference Architecture: Participated in building the VMware Enterprise Cloud Reference Architecture, as core member of VMware's elite four-person founding team, to support cloud transformation for customers in Greater China, focusing on the diverse needs from customer developer, operations, security, and business teams, Developed a comprehensive technical blueprint, providing important reference for the VMware team and users to jointly develop cloud transformation strategies aligned with customer business objectives.

Shanghai City, China

Team Transformation: Initiated and promoted the transformation of the pre-sales team in the China region, drawing on cloud strategy planning and Huawei transformation expert experience, forming 8 virtual teams, leading 40 people to develop solutions, and successfully transitioning to a value selling model. This transformation helped us win customer trust and competitive advantage in key enterprise business areas, with the order volume growing by more than 100%, greatly enhancing customer stickiness and value.

Shanghai City, China

Partner Ecosystem: Developed joint solutions and go-to-market with leading industry ISV partners, focused on Education & Healthcare (e.g. Wisedu, DHC, Wonders) with many pilot references in China.Cloud Experience Center Construction: Responsible for the establishment of the VMware Cloud Computing Experience Center, including architectural design, implementation and deployment, and customer experience operations, successfully achieving the first pilot customer - Envision Energy's cloud migration project, providing a blueprint for the successful operation of future VBC.

Shanghai City, China

Operational Excellence & Management Innovation: Oversaw the 7*24 service for over 4,000 Unix systems from China Telecom and about 50 enterprises, for better service quality and lower risk, pioneered a personal responsibility system, and established a support matrix of subject matter experts specialized in Sun/Veritas/Oracle technologies, the shift significantly improved customer experience and enhanced the team's IT consulting and service proficiency, the service docs contributed directly during the company's successful IPO.

Shanghai City, China

Service Delivery Expertise: Responsible for key account support, including project planning, implementation and 7*24 service, focusing on Unix technology services for Mission Critical Systems such as Oracle databases, Oracle EBS, and SAP R/3, and assisting customers to avoid business impact by successful database rescue, and have been highly recognized by clients such as China telecom, Baosteel, Volkswagen, Shenlong, Haitong, and CPIC.