− Leading UX/UI design for an AI-powered generic search feature in a virtual showroom platform. Defining user interactions to optimize product discovery.− Design System: Established and maintained the company's design system, ensuring consistency across all products.− Website Redesign: Revamped the company website, incorporating AI tools and modern rebranding elements to align with current design trends.− Developed a web-based virtual showroom platform for e-commerce… Show more − Leading UX/UI design for an AI-powered generic search feature in a virtual showroom platform. Defining user interactions to optimize product discovery.− Design System: Established and maintained the company's design system, ensuring consistency across all products.− Website Redesign: Revamped the company website, incorporating AI tools and modern rebranding elements to align with current design trends.− Developed a web-based virtual showroom platform for e-commerce, integrating seamlessly with sales and marketing events.− Crafted flow charts, wireframes, mockups, style guides, and rapid prototypes to visualize and communicate key user interactions.− Presented actionable design solutions and concepts to stakeholders, ensuring clear understanding.− Utilized HTML and CSS knowledge to enhance design implementation and collaborate effectively with developers. Show less

− Website Design: Designed responsive and user-friendly websites for local businesses, enhancing their online presence and brand identity.− Collaborated closely with clients to translate their vision into visually appealing and functional web designs

Department of Operations and PartnershipsMaxer Education Group | China UK Development Centre− Program Operations: Managed multiple educational programs, including online seminars, summits, and Cambridge summer/winter schools.− Stakeholder Management: Liaised with 50+ suppliers, including University of Cambridge colleges, educational institutions, and corporate partners, ensuring timely logistics and arrangements.− Organizational Skills: Organized logistics for 500+… Show more Department of Operations and PartnershipsMaxer Education Group | China UK Development Centre− Program Operations: Managed multiple educational programs, including online seminars, summits, and Cambridge summer/winter schools.− Stakeholder Management: Liaised with 50+ suppliers, including University of Cambridge colleges, educational institutions, and corporate partners, ensuring timely logistics and arrangements.− Organizational Skills: Organized logistics for 500+ students and guests, ensuring smooth operation of summer/winter programs. Show less

− Customer centricity: provided broad clientele with the excellent and personalised customer experience and dealt with customers queries in a high demanding and busy environment. − CRM Experience (Customer relationship management): achieved CRM rate by over than 80% every week− Target-driven: achieved high average sale value and worked closely with team members to maximise sales opportunities in the boutiques. The personal highest sales record was 13 items sold in one… Show more − Customer centricity: provided broad clientele with the excellent and personalised customer experience and dealt with customers queries in a high demanding and busy environment. − CRM Experience (Customer relationship management): achieved CRM rate by over than 80% every week− Target-driven: achieved high average sale value and worked closely with team members to maximise sales opportunities in the boutiques. The personal highest sales record was 13 items sold in one transaction. Show less

− Graphic and Website Design: Designed invitation cards, posters, catalogs for exhibitions, and maintained the gallery website with press and event images/contents.− Coordinated installation and setup of displays, assisting artists as needed.− Managed gallery programs including monthly exhibitions, artist talks, and VIP events for patrons.