Cheryl Duke Email and Phone Number

Experienced teacher responsible for teaching Foundations of Computer Science (9-12) and AP Computer Science Principles (9-12). Follow the code.org curriculum. Trained and following the ECS Curriculum (Exploring Computer Science).

Developed organizational change management strategiesIdentified "bottlenecks" and implemented new and improved processes and policies. Successfully implemented new ERP system (from Banner to Workday)Prosci Certified Change Practitioner and member of the Change Management Team working closely with our Implementation Partner Sierra-Cedar.Functional Lead for Workday Training and Recruitment modules.Change Management team lead.Daily tasks within Banner updating data, creating processes, developing new EPAFs.Identified process boundaries and determined opportunities to automate processes and functions. Project lead for the Job Wizard program that is responsible for putting all Montgomery College talent profiles and associated tasks online.Write SQL scripts to extract data from existing databases.FLAC processing and training lead to automate the Faculty Load and Compensation process.Run Qlikview reports to manage existing information and to clean up data.Responsible for training all staff members who are responsible for FLAC.Developed and delivered all technical training materials.Developed training program for specific, assigned job tasks, including Workday, Banner and Faculty Load process.Offered specific training programs to help employees maintain and improve job skills.Committee Chair of the OMB Search Committee to hire new employees into the department.Telephone/e-mail support for various project questions, concerns, issues.

Taught Computer Science, Business and FACs classes at Urbana High School.Developed interesting course plans to meet academic, intellectual and social needs of students.Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.Developed, administered and corrected tests and quizzes in a timely manner.Created a lunch group club that allowed at-risk students (and any others interested) to get extra help with schoolwork, college and career advice, computer time, etc.Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success.Participated in student activities; Sporting Events, FBLA club advisor, Homecoming, fundraising.

Career/College Center Coordinator helping students with college and career paths.Worked with first generation students to guide them through the college process.Assisted with college searches, college applications, FAFSA, scholarships, SAT and ACT enrollment.Coordinated college speakers, college visits, Career Day, professional speakers, military visits.School Liaison trainee working with a caseload of 25 at-risk students.Successfully graduated all 25 students - 18 students pursued college, 5 students into jobs or 2 students into the military.Co-creator of the Hispanic Parents Initiative to promote involvement of Hispanic families at school sponsored functions.Coordinated Job Fairs and identified students that would benefit from them.Coordinator for Career Technology Center; work closely with students and CTC staff to schedule shadowing appointments, submitting application, scheduling orientations and meetings.Customer Service for all students, parents and faculty.Supervised student interns working in the guidance and administrator's office.Coordinated all aspects of the graduation ceremony involving students; ordering caps and gowns, practices, assemblies, flowers, special guests, seating arrangements, ticket distribution.Provided support for all class assemblies, distributing information to students and faculty, new student registration and enrollment support.

Defined application problems by consulting with clients to evaluate procedures and processes.Developed solutions by preparing and evaluating alternative workflow options.Tested programs to validate results.Performed cost-benefit analysis on potential system upgrades to support purchase decisions.Formulated, defined and documented system specifications.Coordinated, and implemented network security measures to protect data, including configuring, monitoring, and maintaining virus protection software.

Worked in the Systems Resource Center in the Mclean office. Researched new technologies for our clients and staff members. Provided technical support to clients and staff members including recovering lost files, upgrading hardware or software, creating and running reports, creating CD's of material, and overall teamwork with other SRC staff members to create a unified office.

Provided technical support to the entire company. Responsible for Unix system backup. Formerly an entire Macintosh based company, myself and one other tech person upgraded each person to a PC system. This involved researching machines, costs, purchasing, setup, installation of all software, training, documentation. Created documentation for many operations in the organization. Assisted with the installation of cabling for internet access.