Cheryl Sharp Email and Phone Number
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A personable and professional senior director with strong Business development, sales and operational management skills and experience throughout the commercial and charitable sectors. A strategic leader with substance and proven success. Experienced with project lead and implementation. Highly experienced in the management, training and development of staffs at all levels. Working at senior level for Central YMCA during a time of acquisition, responsible for the creation and delivery of a sales and operational strategy to change the mindset through commercial change to a charity with 6 sub sectors. Proven track record of securing National Contracts, bid writing and tendering successfully achieving multi million pound contracts across a wider eduacation provision including Apprenticeships, eLearning and indentifying commercial need. Strong ethic with identifying high value opportunities through prime / subcontract and partnership opportunities. Project management of operational training and delivery teams on a national level
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Director And FounderP+S Care And SupportGorleston-On-Sea, Gb
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Director Of OperationsSonderwell Feb 2023 - PresentUnited Kingdom -
Group Resourcing DirectorSonderwell Apr 2022 - Present -
Head Of Staffing - Part Of The Sonderwell GroupBetter Healthcare Services- Part Of The Sonderwell Group Oct 2021 - Apr 2022
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Healthcare Business ManagerBetter Healthcare Services Jun 2020 - Oct 2021Norfolk And Suffolk -
Healthcare ManagerBetter Healthcare Services Nov 2019 - Jun 2020NorfolkOutstanding specialist recruitment and staffing solutions across healthcare, wellbeing, children’s services and learning disabilities. -
Director Of EducationNova Training May 2017 - Nov 2019East Of England -
Head Of Business Development And OperationsCentral Ymca Sep 2015 - May 2017Managing change process and strategy through an acquisition of charities. Implemented strategic vision and strategy for sales and business development for the New charity of training and education. Managing a high level sales team across fitness, education and training for a national organisation. Implementation lead on all high value tenders for the charity from bid writing to presentation delivery and transition to operations. -
Development ManagerCentral Ymca Oct 2014 - Sep 2015Sales and business development manager for the wider Central YMCA.
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National Employer Engagement ManagerYmca Training Jun 2011 - Sep 2014 -
Business Development ManagerYmca Training Dec 2009 - Sep 2014Successful in securing 10 major accounts with a value of over 6 million to a training charity throughout a 2 year period. Strong management skills of remote field sales team. -
Locations ManagerYmca Training Dec 2009 - Jun 2011NorwichFacilitated the set up of Flexible New Deal Centre Recruited, developed and managed HR areas within a Team of 12 Advisers Implemented KPIs to team in order to achieve high targetsAs a new project - designed and implemented key management information systems to facilitate the FND programme within YMCATDirect line management responsibility for Assistant Manager(s)/Coordinators, Administrator and overall responsibility for all Centre staffResponsibility for the… Show more NorwichFacilitated the set up of Flexible New Deal Centre Recruited, developed and managed HR areas within a Team of 12 Advisers Implemented KPIs to team in order to achieve high targetsAs a new project - designed and implemented key management information systems to facilitate the FND programme within YMCATDirect line management responsibility for Assistant Manager(s)/Coordinators, Administrator and overall responsibility for all Centre staffResponsibility for the activities, operations, staff and resources of the Centre and all related decisions within the framework of YMCA Strategy, Standards, Policies and Procedures. Take the lead on local business development, identifying new opportunities.Ensure that the standard of training meets the requirements of the organisation, learners and sponsoring bodies in order to maintain long term credibility as a quality training provider.Manage the Centre budgets, including costing of bids for work, costing of all areas of expenditure, assessing anticipated income, managing expenditure and ensuring financial targets are met. Show less -
Project Manager - RecruitmentSwinton Insurance Jun 2009 - Dec 2009Project Work - Implementing a Recruitment Process into a Call Centre of 180 Sales PersonnelImplemented a strategic recruitment process within a Outbound and Inbound Call CentreTrained Managers interview techniques and proactive interview skillsProduced marketing and recruitment day material in order to hit the desired marketIncreased Staff Sustainability from 47% - 76% within a 6 month periodDeveloped lasting relationships with third party recruitersRestructured the… Show more Project Work - Implementing a Recruitment Process into a Call Centre of 180 Sales PersonnelImplemented a strategic recruitment process within a Outbound and Inbound Call CentreTrained Managers interview techniques and proactive interview skillsProduced marketing and recruitment day material in order to hit the desired marketIncreased Staff Sustainability from 47% - 76% within a 6 month periodDeveloped lasting relationships with third party recruitersRestructured the interview process to a criteria and competency based procedure Show less -
Executive Temporaries ConsultantReed Employment Nov 2006 - Apr 2009Billing in Excess of £190,000 in 12 month periodProviding management to over 200 temporary candidates within 60 clients companies.Providing High Level Account Management to Clients including public sector, oil and gas and engineering industries.Highest Billing Temporaries Consultant out of 5 billing in excess of £3500 per weekMentor to new consultants joining the company100% Evaluation of Service results from existing clientsBuilt principle business of over 20… Show more Billing in Excess of £190,000 in 12 month periodProviding management to over 200 temporary candidates within 60 clients companies.Providing High Level Account Management to Clients including public sector, oil and gas and engineering industries.Highest Billing Temporaries Consultant out of 5 billing in excess of £3500 per weekMentor to new consultants joining the company100% Evaluation of Service results from existing clientsBuilt principle business of over 20 clients in 12 months on profitable margins from a self starting single status temporaries desk. Show less
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Productivity ManagerJohn Youngs Insurance Services Jan 2006 - Dec 2006Managing a team of 6 Works coordinators who provide works schedules for a team of 25 tradesmen Supervising work completed by the tradesmenAnalysing costs and looking at reductions where necessary Disciplinary interviews Dealing with all aspects of man management
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Business Support Co-Ordinator/Customer Service ManagerJohn Youngs Insurance Services Apr 2004 - Dec 2005Assisting with the transfer of claims handling from 4 branches to a centralised point at head office.Managing a team of 25 customer service staff within an in-bound call centre environment Implemented processes and procedures in order to streamline in excess of 300 calls per day.Training and development of staff. Holding regular one to one meetings with all staff to discuss training or development needs and performance managementSetting KPI targets and Service level… Show more Assisting with the transfer of claims handling from 4 branches to a centralised point at head office.Managing a team of 25 customer service staff within an in-bound call centre environment Implemented processes and procedures in order to streamline in excess of 300 calls per day.Training and development of staff. Holding regular one to one meetings with all staff to discuss training or development needs and performance managementSetting KPI targets and Service level agreementsMonitoring all aspects of customer serviceDealing with problem calls or difficult situations.Related administration Substantial usage of MS office Show less
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Customer Service ManagerYoungs Insurance Services Apr 2004 - Nov 2006
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Personal Incident ManagerNorwich Union Insurance Jan 2000 - Jan 2004Dealing with all aspects of policy cover and claims forms for both UK and overseas drivers.Team leader for the Naafi insurance dealing with all armed forces motor claimsIn 2002 moved to Household insurance handling in excess of £25,000 insurance claims per annum.Monitoring the costs and complaints levels whilst managing a vast sized caseload. -
Production Line ManagerScreen-Print Apr 1999 - Nov 2000Working within a large UK company who specialised in manufacturing glass design and printingDuties involved making sure order deadlines were adhered to and that orders were ready and up to standard for despatch100 workforce, despatching orders by correct method and forwarding all information to accounts department for invoicing purposes was just a part of her roleDay to day contact with current and potential customers both face to face and via email making sure they were informed at… Show more Working within a large UK company who specialised in manufacturing glass design and printingDuties involved making sure order deadlines were adhered to and that orders were ready and up to standard for despatch100 workforce, despatching orders by correct method and forwarding all information to accounts department for invoicing purposes was just a part of her roleDay to day contact with current and potential customers both face to face and via email making sure they were informed at the fist instance of the latest newsReason for Leaving: Career progression to a larger firm Show less
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Secretary/TraineeHalifax Property Services Oct 1996 - Apr 1999After leaving school she moved to London and started work as a Secretary for both Halifax Property Services and Building Society in 2 busy East London branchesWhilst working in East Ham High Street branch she began to train as a Negotiator accompanying viewings and training within the officeIt was at Halifax Property Services that she started her Estate Agency NVQJob involved face to face contact with potential buyers and vendors.
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Senior Sales Administrator/Area Sales AdministratorHaart Estate Agents, London Jan 1997 - Jan 1999Cheryl joined Haart Estate Agents as a Senior Sales Administrator in a busy East London officeReaching sales targets every week and gaining promotion to Area Sales Administrator after 8 months looking after 7 branches in the East London areaLooking after each secretary within the branches and making sure the internet network site was up to date in all the branchesBuilding a rapport with both present vendors and potential vendors, being office based enabling her to have her own sales… Show more Cheryl joined Haart Estate Agents as a Senior Sales Administrator in a busy East London officeReaching sales targets every week and gaining promotion to Area Sales Administrator after 8 months looking after 7 branches in the East London areaLooking after each secretary within the branches and making sure the internet network site was up to date in all the branchesBuilding a rapport with both present vendors and potential vendors, being office based enabling her to have her own sales targetInvolved in mail outs and call out to potential buyersRole involved a large quantity of time with the general publicCompleted Estate Agency NVQ 1, 2 and 3 Show less
Cheryl Sharp Skills
Cheryl Sharp Education Details
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Caister High SchoolC -
Caister High SchoolC
Frequently Asked Questions about Cheryl Sharp
What company does Cheryl Sharp work for?
Cheryl Sharp works for P+s Care And Support
What is Cheryl Sharp's role at the current company?
Cheryl Sharp's current role is Director and Founder.
What is Cheryl Sharp's email address?
Cheryl Sharp's email address is c.****@****.org.uk
What schools did Cheryl Sharp attend?
Cheryl Sharp attended Caister High School, Caister High School.
What skills is Cheryl Sharp known for?
Cheryl Sharp has skills like Budgeting, Customer Service, Interviewing, Call Center, Negotiation, Mentoring, Customer Relations, People Management, Performance Management, Account Management, New Business Development, Team Leadership.
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Cheryl Sharp
Retired From Rice Lane Primarycurrently Supporting Wirral Foodbank, Wirral Animal Welfare Association And Governor At Northcote Primary.Wirral -
Cheryl Sharp FCCA
London -
Cheryl Sharp
Programme Manager - Targeted Support & Employability At Youth Connect South WestTrowbridge -
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