Chetna Singh Email & Phone Number

 Performance-driven professional with 7 years of experience in Project Management and scheduling with a broad range of project types. Strong background in Microsoft Office tools, practices and techniques which include resource planning and development, change management, risk mitigation, and risk mitigation reporting.  Exposure in modern concepts of end-to-end project planning and implementation from scoping to activity sequencing, effort & cost estimation, risk analysis to quality management. Apt in Risk Management, Management Reporting, Technical Troubleshooting, Conflict Resolution, Continuous Improvement, Application Management, ITIL, Agile Methodologies, System Administration, Training, Performance, and People Management. Abilities in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence. Worked through all the phases of a Project/product life cycle with a proven track record of leadership in building team, process, procedures, and service excellence in highly competitive IT verticals. Adroit in ensuring delivery of high quality services to support customer's business needs & achieving continued high customer satisfaction from all operational users for services. Prudent, disciplined & self-motivated with excellent interpersonal, communication & organizational skills with proven abilities in team management and customer relationship management.