Chi Lam Email and Phone Number
Business Intelligence/Workforce Management/Customer Support professional with over 10 years’ experience in the customer service/technical support industries. Proficient in database intelligence, report development and interdepartmental relations. Specialized in gathering, analyzing, forecasting, planning and reporting data. Providing high-level customer service to meet business stakeholder’s needs and requirements as well as Key Performance Indicators (KPIs). Ability to multitask and operate in a fast-paced environment with high attention to detail.
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Sr Performance AnaylstTelus Feb 2023 - Present -
Performance Analyst IiTelus Jan 2022 - PresentBurnaby, British Columbia, Canada -
Workforce Scheduler & AnalystArticle Aug 2021 - Dec 2021Vancouver, British Columbia, Canada -
Performance Support AnalystFlg Frontline Group Dec 2017 - Aug 2021Burnaby, British Columbia, Canada -
Business Intelligence And Reporting AnalystTrans-Canada Flow Tolling.Inc Jul 2017 - Dec 2017Coquitlam, British Columbia, Canada -
Workforce Management AnalystTrans-Canada Flow Tolling.Inc Jun 2014 - Jul 2017Coquitlam, Bc
Chi Lam Skills
Chi Lam Education Details
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Cdi College Edmonton CampusSystem, Networking, And Lan/Wan Management
Frequently Asked Questions about Chi Lam
What company does Chi Lam work for?
Chi Lam works for Telus
What is Chi Lam's role at the current company?
Chi Lam's current role is Sr Performance Analyst at TELUS.
What schools did Chi Lam attend?
Chi Lam attended Cdi College Edmonton Campus.
What skills is Chi Lam known for?
Chi Lam has skills like Customer Satisfaction, Outsourcing, Telecommunications, Business Analysis, Management, Team Leadership, Service Delivery, Customer Relationship Management, Vendor Management, Forecasting, Microsoft Excel, Ms Excel Pivot Tables.
Who are Chi Lam's colleagues?
Chi Lam's colleagues are Holly Kakoske, Paulette Gagne, Hoa Vo, James Stahl, Amber Evans, Allauddin Ahmad, Brennan Christman.
Not the Chi Lam you were looking for?
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Chi Yan Lam, PhD, CE
Program Evaluation Coordinator At Ontario Ministry Of Training, Colleges And UniversitiesGreater Toronto Area, Canada1queensu.ca2 +161358XXXXX
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