Chi Vu Email & Phone Number

Exceeded performance metrics by 30% while maintaining a rate of error of less than 1% within the first few months of employment as a Pick associate.Executed Process Guide functions by analyzing data and using triage to ensure orders are processed prior to Critical Pull Time and ensuring the Service Level Agreement are met, and by guiding associates to healthier body mechanics while improving performance metrics through Pick University.Assisted Inbound and Outbound departments in inventory transfer by receiving and organizing inventory for fulfillment.Assisted in improving workplace ergonomics and employing proper safety precautions to prevent workplace accidents with the Area Organization Team.Evaluated Material Handling Equipment and ensured that they are in good service by conducting repairs and sending equipment in for routine maintenance.

Portland, Oregon, United States

I assisted in the hiring process and conducted pre-employment interviews to maintain adequate staff. I created the weekly staffing schedule in accordance with labor guidelines and sales volume through the Homebase online platform. I assisted with planning and executing promotions to boost volume growth and overall customer experience. I assisted with monitoring inventory, maintaining sufficient equipment and supplies for fluctuating sales volume. I set up social media accounts, google maps, and yelp. I took photos, retouched photos, and created graphics in accordance with the brand image. I responded to customer inquiries and concerns through social media inboxes.

Forest Grove, Oregon

I provided library staff and patrons with basic support in person and over the phone.Maintained circulation of books and reference materials.Kept up with shelf maintenance and performed clerical functions such as data entry.Checked books, magazines, and other reference materials in and out of the library.

Portland, Oregon Area

I used editing software to retouch and add branding graphics to photos. I planned social media strategies and posted content on social media platforms. I reached out to influencers and discussed possible partnerships. I responded to customer inquiries and concerns through social media inboxes.

Sisters, Oregon, United States

I performed opening duties such as gathering ingredients and getting kitchen equipment ready to be used. I cooked breakfast, made last-minute adjustments, or prepped more food as needed. I served food when the server is unavailable. I washed dishes, cleaned, and prepared the kitchen for the lunch menu.

Portland, Oregon, United States

I worked in a call-center environment as a specialist to help partnering companies deescalate customer frustrations and retain business. I used language strategies to improve customer mood and persuade sentiment regarding partnering companies. I used upselling strategies to generate more revenue.

Tigard, Oregon

I worked as a commission-based representative to advertise and pitch sales directly to the customers. Using a provided list of leads, I explored potential customers, offered them available services, and used sale strategies to secure the deal.

8515 Blanco Rd, San Antonio, Tx 78216

At Deluxe Nails & Spa, I carried out opening duty in the morning. During operation hours, I greeted and provided clients with a warm welcome. I made sure information about the services offered are readily available and helped clients build service packages. I operated the telephone and set client appointments. When applicable, I helped clients get started with spa services or referred them to the appropriate technician or cosmetologist.

4526 Ne Sandy Blvd, Portland, Or 97213

I shadowed the optician and optometrist to learn about optometry. I watched how optometry equipment is operated and observed the daily ins and outs of an eye clinic. I operated the telephone and set client appointments through medical scheduling software. I called clients to remind them of upcoming appointments or pick-ups. I cold-called potential clients and enter data into database software.

Physics

Apprenticeship, Tattoo Arts

Activities and Societies: Taught other apprentices ESL, and tutored Art.Accelerated program, exceeded expectations.

Diploma, General Studies, 3.7 Gpa

Activities and Societies: Tutored classmates in Pre-Calculus, Physics, and Spanish. Volunteered to help teachers make displays, posters.

General Studies, 3.8 Gpa

Activities and Societies: Cheerleading SquadCheerleader at Parkrose High School, participated in art competitions, volunteered during.