Chip Trout Email & Phone Number

Richmond, Va

Helped to build a Product culture within an Enterprise environment. Hired and developed a talented design team. In my role I worked across teams to create alignment and collaboration opportunities. Ran workshops (Journey Mapping, Design Studios, Design Sprints, Critiques, etc.) to help create shared understanding with stakeholders, team members and others.

Glen Allen, Va

As Director I managed a team of Interaction and Visual Designers while promoting UX best practices and processes throughout the organization. As a UX Designer I collaborated in an Agile environment with all areas of the company (Product, Engineering, Sales, and Marketing). I was responsible for coordinating and conducting user research, prototyping and visual design for my mobile-focused team and work closely with the Sr. Product Manager and Lead Developer on prioritizing projects to meet company strategy while keeping user needs front and center.Experience with:• User research (remote and in-person)• Developing personas• Prototyping (from sketches to pixel perfect)• Design Studios (brainstorming)• A/B testing• iOS and Android mobile design• Visual design

Glen Allen, Va

Responsible for creating intuitive and scalable information architecture for a variety of internet and intranet sites. Created company’s usability service and developed process for conducting and analyzing session data. Designed web interfaces for clients. Gathered user requirements through interviews, focus groups and online surveys. Managed team of 4 information architects.Clients included:• AOL Time Warner• CarMax• Discovery Channel• Dominion Power• Federal Reserve Bank• Genworth Financial• Independence Blue Cross• Virginia Credit Union

Glen Allen, Va

Created award winning information architecture and design solutions for a number of Fortune 500 clients. Managed a team of print and web designers. Worked with technical teams to ensure achievable design solutions. Conducted user research and usability testing in order to gather project requirements.Whitlock Group was acquired by Ironworks in 2003.

Richmond, Va

Created print and web solutions for a variety of regional clients. Experience included graphic design (annual reports, publications, identity systems), exhibit design (banners, exhibit graphics, image retouching) and interactive design (websites, interactive kiosks).Responsible for researching and working with photographers to scout and shoot for a variety of clients and usage.Clients included:• Bon Secour Health System• Danville Regional Medical Center• Hilb Rogal & Hobbs• The Library of Virginia• United Dominion Realty Trust• Universal Corporation

Glen Allen, Va

Was part of an in-house design team within the Corporate Communications department. Designed several monthly publications that were distributed nationally to clients and employees. Created sales and marketing material for a variety of company initiatives. Responsibilities included the design and production of all printed material- including cost estimates and quality assurance throughout the project life-cycle. Also developed annual multimedia presentations for national sales conferences including a touch screen kiosk and interactive CD-ROMs.Projects included:• Design of nationally distributed sales and marketing material• Touch screen kiosk• Multimedia presentations for national meetings

Bfa, Communication Arts & Design

Activities and Societies: American Institute of Graphic Arts American Center for Design

Bachelor Of Fine Arts (Bfa), Communication Arts & Design