Chloe Abney Email & Phone Number

Alpharetta, Georgia, United States

Provide quality support in the areas of handling questions, troubleshooting, and account assistance.Understand complete system functionality. Provide technical assistance to clients as it relates to their account, data, integrations, and troubleshooting.Detailed understanding of advanced features and data integrations.Document all system issues the appropriate case management format. Escalate client issues to appropriate team level.Provide prompt resolution to clients inquiry.Participate in On-Call rotation.Convey customer requirements to Product Management teams.Travel as needed.May 2024; New Hire TrainerAssist in training new teammates on software.Host shadowing sessions.Model best practices.Answer questions and motivate learning.Encourage independence, resourcefulness, and confidence.Total Trainees: 7June 2024; Cross-trained on legacy software to assist on surplus requestsOctober 2024;Cross-trained on legacy software to assist on surplus requests

Birmingham, Alabama, United States

- Responsible for acting as a liaison, providing product/services information, and resolving any emerging problems that our customer accounts might face with accuracy and efficiency.- Create, build, and maintain relationships and rapport with clients - Answering product questions and explaining technical concepts to a non-technical audience via email, phone, and live chat.-Help customers better utilize our software by providing best-practice consulting and product trainingInvestigate and diagnose system issues via research and testing-Identify complex problems and information to develop and evaluate options and implement solutionsEffectively communicate with staff at all levels in an organization-Remain current on and adhere to updated policies and standard operating procedures-Take initiative and act innovatively to help our customers and Daxko succeed-Meet weekly, monthly, and quarterly call and case goals-Participate in and/or lead team trainings and professional development opportunities in order to become a product expert

Birmingham, Alabama, United States

Birmingham, Alabama, United States

Birmingham, Alabama, United States

Birmingham, Alabama, United States

Birmingham Metropolitan Area, Alabama, United States

I created my own business and ran my own swim classes. I would travel to location and teach lessons for all ages.

Mountain Brook, Alabama, United States

Guides the guest through the dining experience by helping with selection of food and beverage.Enhances each guests’ experience by suggesting courses, specialties ad featuresHas a strong knowledge of menu items and preparationsTakes orders of guests both in house and over the phone and conveys to the bar and/or kitchenPrompt delivery of food and drink to each guestCommunicates well with other servers, kitchen staff, and all management throughout shiftPrepares mixed drinks, wine, and beer for bar patronsPrepares mixed drinks, wine, and beer orders placed by service staffHas a working knowledge of different beer, wine and liquor attributesMaintains presentation and cleanliness of barPrepares before, during and after shift with various side works.

Mountain Brook, Alabama, United States

Bachelor Of Fine Arts - Bfa, Photography

Activities and Societies: Received the Margarite Walton Scholarship in Arts in 2021

Associate'S Degree

Activities and Societies: Secretary and Treasurer of Sigma Chi Eta and member of Sigma Kappa Delta