Greet patients upon arrival and ensure they feel welcomed. Answer phone calls, schedule appointments, and handle inquiries. Provide information about chiropractic services and membership options. Assist patients with paperwork and ensure records are accurate and up to date. Facilitate the sign-up process for new members and help current members manage their plans. Achieve monthly sales targets by promoting services and explaining the benefits of chiropractic care. Ensure the clinic is clean, organized, and running efficiently. Monitor patient flow and communicate effectively with chiropractors to ensure appointments run smoothly. Perform data entry, use Excel to track revenue, and handle payments and billing. Make lead calls to assist in community outreach efforts to promote the clinic. Work closely with chiropractors to ensure they have the necessary materials and support for patient care. Monitor inventory levels and reorder supplies as needed. Follow HIPAA guidelines to protect patient confidentiality and health information.

Managed and coordinated day-to-day operations of a team, ensuring successful completion of all tasks in a timely manner. Developed and implemented strategies to optimize productivity, improve quality control, and promote customer satisfaction. Trained new employees and provided ongoing guidance and mentorship. Handled customer transactions with accuracy and efficiency. Demonstrated ability to handle difficult customer issues and provide effective solutions. Maintained a positive relationship with customers using strong communication and interpersonal skills. Experienced in counting drawers and accurately recording the amounts in the system.

Cultivated warm relationships with regular customers. Explained menu items and suggested appropriate options for food allergy concerns. Bussed and reset tables to keep dining room and work areas clean. Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers. Checked identification for minimum age for sale of alcoholic beverages.

Displayed absolute discretion at handling confidential information. Oversaw personal and professional calenders and coordinated appointments for future events. Maintained appropriate filing of personal and professional documentation. Responded to emails, calls, and other correspondence to facilitate communication and enhance business processes, Managed pet care, phone screening, shopping, and bill paying to provide employer with premium family time. Informed vendors and contractors of employers project requirements to foster client satisfaction.