Results-driven and detail-oriented professional with a proven track record as an Operational Manager and a background in Medical Billing. Known for optimizing processes, enhancing efficiency, and driving revenue growth. Adept at managing teams, implementing strategic initiatives, and ensuring compliance with industry standards. Strong communicator with excellent problem-solving skills and a customer-centric approach. Seeking opportunities to leverage expertise in operational management and healthcare administration for continued success.Key Skills:Operational ManagementProcess OptimizationTeam LeadershipStrategic PlanningRevenue GrowthMedical Billing & CodingCustomer SatisfactionCompliance & RegulationsProfessional Experience:Operational Manager | Sidhu Ventures Pvt Ltd, Lahore | [2020 to present]Led and managed cross-functional teams, increasing productivity by 25% and reducing operational costs by 15%.Implemented efficient resource allocation, resulting in a 20% decrease in waste and 30% optimization in inventory management.Successfully executed strategic initiatives that contributed to a 12% growth in company revenue.Fostered a customer-centric culture, leading to a 10% improvement in customer satisfaction scores.Medical Biller | [Switch MB Solutions] | [2021 to present]Proficiently translated medical procedures and diagnoses into accurate billing codes (CPT, ICD-10, HCPCS).Ensured timely and accurate claim processing, minimizing claim denials by 15%.Collaborated with insurance companies and patients to resolve billing inquiries and discrepancies.Maintained 100% compliance with healthcare regulations and coding guidelines.
Listed skills include Public Speaking, Contract Management, Electronic Medical Record, Records, and 15 others.