With over a decade of diverse experience in leadership, customer service, client retention, and business development across industries such as fitness, finance, and retail, I bring a unique blend of strategic thinking and hands-on management to every role. Currently, as the Founder and CEO of Music Melee, I spearhead the creation, marketing, and launch of an innovative game, leveraging my entrepreneurial spirit to drive product development and customer engagement.In previous roles, I’ve led teams of up to 80 employees, driven sales growth, and improved client satisfaction metrics. As a Wellness Advisor at Sunnyside, I guided clients toward healthier lifestyles by providing personalized wellness strategies and exceptional customer support. During my time as a Lyft Driver, I delivered excellent customer service, ensuring timely and efficient transportation while maintaining a high driver rating.My role as a Financial Advisor at Bank of America/Merrill allowed me to develop deep expertise in financial planning and portfolio management, while my leadership roles at Target and XSport Fitness honed my skills in managing large teams, creating retention programs, and driving customer satisfaction. In each of these positions, I have consistently hit and exceeded performance targets, while building strong, lasting relationships with clients and teams.I thrive in fast-paced, dynamic environments and enjoy the challenge of solving complex problems, whether it’s improving customer retention, scaling a business, or launching a new product. I’m passionate about leading teams, driving strategic growth, and delivering exceptional client experiences. Let’s connect to explore opportunities in customer service, client retention, leadership, or entrepreneurial ventures.