 Major ResponsibilitiesI manage commercial and domestic gas contracts for various areas in and out of London, including Sanctuary Housing as a spill over contractor. I spearhead multi-role teams of domestic/commercial engineers and admin staff, create strong liaison with clients, steer supply chain, and execute contract negotiations to attain revenue targets and ensure maximum client satisfaction. I direct gas commercial/domestic/HIU planned preventive maintenance and reactive, as well… Show more  Major ResponsibilitiesI manage commercial and domestic gas contracts for various areas in and out of London, including Sanctuary Housing as a spill over contractor. I spearhead multi-role teams of domestic/commercial engineers and admin staff, create strong liaison with clients, steer supply chain, and execute contract negotiations to attain revenue targets and ensure maximum client satisfaction. I direct gas commercial/domestic/HIU planned preventive maintenance and reactive, as well as Electrical Periodic Testing. I handle breakdowns and installs domestic and commercial, of electrical, plumbing, carpentry, door entry, and fire alarm systems adhering to the service-level agreements. I optimize business operations through enhancing profit margins to accomplish revenue milestones and strengthen business performance. I carry out monthly client meetings for Gas and Energy centres. I foster solid rapports with clients by maintaining close liaisons. I leverage negotiations for contract extensions to continue providing quality services. I maintain best HR, employment, and disciplinary procedures as well as provide technical and field support for engineers to increase quality, accuracy, and cost effectiveness. Key Deliverables:• Fast tracked work received from clients that increased income for business.• Optimised business operations, improving profit margin and enhancing business performance by implementing new systems and procedures.• Enhanced expense savings by boosting productivity through robust coaching, building strong relationships with supply chain to gain good rebate prices and supervision of completed chargeable jobs. Show less

 Major ResponsibilitiesI spearheaded multiple contracts including one for St Albans District Council worth £2M. I oversaw financial aspects of company through strict budget management, pricing/expenditure control, and robust procurement to improve cost effectiveness. I was involved in smooth mobilisation/demobilisation of contracts, including L&Q, Notting Hill and Ascham. I imparted continuous improvements by capitalising opportunities of cost savings and devised novel ways of working… Show more  Major ResponsibilitiesI spearheaded multiple contracts including one for St Albans District Council worth £2M. I oversaw financial aspects of company through strict budget management, pricing/expenditure control, and robust procurement to improve cost effectiveness. I was involved in smooth mobilisation/demobilisation of contracts, including L&Q, Notting Hill and Ascham. I imparted continuous improvements by capitalising opportunities of cost savings and devised novel ways of working to ensure adherence with contract specifications. I achieved required KPIs by delivering excellent services within timelines.  Key Deliverables:• Enhanced the yearly install spending of a key client from £500,000 to 1.2M.• Accomplished 100% Landlord Gas Safety Records (LGSR) compliance in all contracts..• Retendered L&Q, St Albans and Ascham contracts and re-won them. Show less

Awarded accountability for managing the City West Homes contract (£1.5m 2009/2010 installs), whilst assisting from time to time with other RG Francis contracts, including Sanctuary Housing Association and London Muslim Housing. Responsibility was held for leading a team of engineers and subcontractors (abseilers, plumbers, scaffolders, asbestos removals). Other duties included supplier management, quality control, toolbox talks.• Consistently delivered the best possible installation… Show more Awarded accountability for managing the City West Homes contract (£1.5m 2009/2010 installs), whilst assisting from time to time with other RG Francis contracts, including Sanctuary Housing Association and London Muslim Housing. Responsibility was held for leading a team of engineers and subcontractors (abseilers, plumbers, scaffolders, asbestos removals). Other duties included supplier management, quality control, toolbox talks.• Consistently delivered the best possible installation service, with maximum profit margin, by taking charge of surveying, pricing, budget control and expenditure.• Optimised health and safety and gas safety standards across the team of engineers by carrying out regular audits to identify and address any training gaps. • Played a key role in achieving client satisfaction by driving attainment of KPIs/SLAs, participating in client meetings, controlling quality and managing complaints. • Successfully implemented several procedures covering health and safety, having identified a lack of check procedures to guarantee the safety of the installers e.g. PAT testing, PPE kit and on-site safety awareness processes Show less

A short-term role on the North London Sub-Region Consortium until the contract ended that year. Primary focus was on managing up to 7 teams of installers, covering Barnet, Enfield, Haringey, Islington, Westminster and Camden. Role scope included work planning and surveying. • Orchestrated delivery of contractual installation services, in line with time, cost and safety targets whilst managing a complex network of stakeholders that included occupants, the Leeds Head office, suppliers and… Show more A short-term role on the North London Sub-Region Consortium until the contract ended that year. Primary focus was on managing up to 7 teams of installers, covering Barnet, Enfield, Haringey, Islington, Westminster and Camden. Role scope included work planning and surveying. • Orchestrated delivery of contractual installation services, in line with time, cost and safety targets whilst managing a complex network of stakeholders that included occupants, the Leeds Head office, suppliers and contractors.• Built a team culture of customer focus; ensuring that every occupant was satisfied with the work carried out by overseeing quality control and rapidly dealing with technical problems. • Yielding the best possible profit margin for work carried out by controlling the financials of each install and ensuring the profit margins were correct. Show less

Chosen to lead a team of gas engineers and electricians for the high priority Ministry of Defence contract, demanding personal security clearance. Remit included operational duties such as recruitment, controlling wages, reporting and waste disposal. • Drove delivery of agreed contractual services; co-ordinating the team and providing technical assistance, whilst and regularly liaising with other trades (kitchen fitters/plumbers and 3rd party contractors.• Optimised client… Show more Chosen to lead a team of gas engineers and electricians for the high priority Ministry of Defence contract, demanding personal security clearance. Remit included operational duties such as recruitment, controlling wages, reporting and waste disposal. • Drove delivery of agreed contractual services; co-ordinating the team and providing technical assistance, whilst and regularly liaising with other trades (kitchen fitters/plumbers and 3rd party contractors.• Optimised client satisfaction by maintaining effective channels of communication, managing expectations and responding to issues.• Delivering full compliance with MoD policy, Landlord Gas Safety Records (LGSR) Corgi requirements, PAT testing and audit (van, gas, environmental) standards.• Maximised profit margin for Carillion by effectively costing chargeable jobs and monitoring stock/parts.• Set the highest of standards for the team and boosted staff skills/competence by delivering regular toolbox talks. Show less