As a Ramp Service Agent with over 3 years in airport and airline operations, I excel in driving safety, efficiency, and performance. At WestJet, I achieved a 95% on-time baggage delivery rate and reduced baggage handling errors by 20%, contributing directly to enhanced operational efficiency and guest satisfaction. My proactive communication with ground crew teams and attention to detail ensure seamless ramp operations under strict timelines and varying conditions.Previously, as a Ramp Lead at Air North, I improved turnaround times by 20% and increased on-time performance by 18% through effective coordination and collaboration across teams. My commitment to safety and operational excellence resulted in a 25% increase in compliance metrics while fostering a culture of continuous improvement.During my practicum with Vancouver Airport Authority, I developed presentations that supported the exploration of new direct routes for Air Canada and organized research data to enhance its utility for airport planning. My technical expertise in Microsoft Office tools and data analysis has been integral in driving impactful results.I get excited about opportunities where I can work with highly motivated and creative people to enhance safety and operational efficiency within the aviation industry. I'm eager to bring my experience and enthusiasm to new challenges, driving results and fostering collaboration in dynamic environments.I love connecting with new people! Feel free to reach out at chrisbuan@outlook.com or here on LinkedIn.