Chris Carpenter Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

With decades of experience in the luxury hospitality industry, I’ve had the privilege of working in vibrant markets across the globe, including London, Brussels and Toronto. Throughout my career, I’ve built a reputation for driving revenue, cultivating client relationships, and delivering high-end, memorable guest experiences.My journey has allowed me to refine my expertise in event management, sales strategy, and operational leadership, consistently identifying growth opportunities and developing innovative solutions to exceed guest and client expectations. Whether it’s leading teams or collaborating with marketing to enhance brand identity, I take pride in aligning strategic goals with seamless execution.Now, I’m excited to embark on a new chapter with the Hyatt group at Andaz Ottawa ByWard Market, where I will bring my passion for hospitality and dedication to excellence to help elevate this incredible property within the Ottawa community.Feel free to connect with me to explore how we can collaborate or to discuss the latest trends in hospitality, events, and luxury guest services!

London, England, United Kingdom

Responsible for finding and cultivating North American accounts (groups & meetings, TMC, corporate, leisure, entertainment, crew) and industry partners (CVBs, representation companies, associations). Member of successful team of four in North America which produced 20% revenue contribution to the company. Increased North American revenue contribution by at least 10% annually.

London, England, United Kingdom

Lead sales efforts in all segments in the regions with a key focus on meetings & groups. Participated in sales activations including tradeshows, workshops and sales missions.

Toronto, Ontario, Canada

Manage top corporate accounts and look after the Diplomatic Market for the Delta Chelsea Hotel. The Delta Chelsea Hotel is a 1,590 bedroom hotel with 25,000 sq. ft. of event space located in the heart of Toronto. It is the largest hotel within the Canadian hotel chain Delta Hotels.

London, England, United Kingdom

Oversaw and developed hotel groups key consortia account, key industry partners and conference and incentive accounts.

London, United Kingdom

Established new relationships with on-line ‘conference agents’ and industry networking bodies. Developed relationships with direct conference and incentive bookers.

London, England, United Kingdom

Flagship hotel for Edwardian Hotels London; 404 bedrooms and 16,000 sq ft of meeting and event space, located in London’s prestigious Mayfair. DOS for re-launch of hotel and directed onsite sales team. Acted as main liaison between hotel sales team and global/regional sales teams.

Brussels Region, Belgium

Identified and developed opportunities in all market segments (Corporate, MICE, Leisure and Associations) in local, UK and US markets. Worked closely with global sales office and initiated sales missions with them. Reported on market trends and competitor activity. Managed sales and marketing plan with regular reporting and analysis.

Master Of Business Administration - Mba

Diploma In Hospitality Management, Hospitality Management

Education record