Chris Click Email & Phone Number

Greenwood Village, Colorado, United States

Greenwood Village, CO

Greenwood Village, CO

Managed IT Services division of Konica Minolta housed in the Denver Tech Center. Member of the Denver Support Center that provides full IT support for a variety of clients and technology services worldwide in a fast pace high volume operation.Point of escalation and technical mentor for a team of 10 Service Desk Engineers that provide support to a.

Denver, Colorado

• Network configuration, installation, administration, and support including WatchGuard, Sonicwall, and Cisco equipment.
• SQL Database deployment, configuration, and development.
• Environment virtualization using Hyper-V technologies.
• On-site deployment of new clients and locations.
• Windows Server administration featuring Windows 2012 R2 and SQL Server 2012.
• Server hardware installation, migration, and deployment.

Greater Denver Area

• Monitor and respond to alerts in a 24x7 hosted services operation featuring 300,000+ user email accounts.
• Work with the Systems Engineering, Exchange, Networking, and Archiving teams to complete maintenance and hardware replacement on all platforms and environments.
• Troubleshooting of various systems using Linux, SolarWinds, Windows Server 2008/2012 R2, PowerShell, and SCOM.
• Respond to system failures and coordinate communication between Operations support teams and assist to resolve issues to restore full operational status.

Golden, CO

• Promoted from Desktop Support Technician I after an exemplary performance review after my first year with the company.New responsibilities included:
• Coordination of A/V setups and installations for the entire company.
• Training of any new staff/contractors

Golden, CO

• Provide in-person support within the local corporate area and remote assistance to any user around the world.
• Build and maintain Windows based machines through SCCM and Active Directory using corporate operating procedures.
• Research and develop new procedures for implementation of updated operating systems and various applications.

Golden, CO

Initially brought on as a Desktop Support Technician working for CoorsTek, in Golden, CO, on a three month contract in which I was hired onto the CoorsTek staff full-time as a Desktop Support Technician I.

Littleton, CO

• Imaged Windows based Desktop and Laptop machines via PXE Booting and KVM Switch technologies.
• Delivered personable support services, remotely and in person, to users while deploying new hardware throughout the county to ensure 100% satisfaction with all new equipment.
• Placed all newly imaged machines into their proper user groups for correct privileges and laptop encryption settings via Active Directory.

Denver, CO

• Delivered result driven service nationwide in the development of advertising media such as webpage design, brochures, newsletters, and signage.

Aurora, CO

• Increased weekly sales by 100% by coordinating with local animal rescue groups to host weekend events at the store.
• Developed, trained, and scheduled store staff for unparalleled customer and animal care.