Chris Cloud

Chris Cloud Email and Phone Number

IT Systems Manager @ Florida State University
Tallahassee, FL, US
Chris Cloud's Location
Tallahassee, Florida, United States, United States
Chris Cloud's Contact Details
About Chris Cloud

Chris Cloud is a IT Systems Manager at Florida State University. He possess expertise in music, music education, public speaking, higher education, editing and 19 more skills.

Chris Cloud's Current Company Details
Florida State University

Florida State University

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IT Systems Manager
Tallahassee, FL, US
Website:
fsu.edu
Employees:
5
Chris Cloud Work Experience Details
  • Florida State University
    It Systems Manager
    Florida State University
    Tallahassee, Fl, Us
  • Florida State University
    It Systems Manager
    Florida State University Apr 2022 - Present
    Tallahassee, Florida, United States
    Leads the Collaboration Infrastructure and Security team of Systems Administrators responsible for Microsoft server technologies in the central IT department at Florida State University.Administers and maintains systems and services including central IT Windows servers, Active Directory, Exchange, SQL Server services, SharePoint, and Azure/Office 365 services.Responsible for the central Proofpoint Email Protection system.Manages the Vulnerability Management Program for Windows servers.Provides technical advice and consultation to ITS staff and the FSU community.
  • Florida State University, Information Technology Services
    Systems Administrator
    Florida State University, Information Technology Services Dec 2015 - Apr 2022
    Tallahassee, Florida
    Administration of Microsoft related technologies including Azure & Office 365, Exchange, Active Directory, SharePoint, and Teams.Vulnerability Management Program - Responsible for scanning, reporting, prioritizing, and remediating vulnerabilities on Windows servers.Windows Server Infrastructure - Managing both physical and virtual servers throughout the entire lifecycle (commissioning/operations management/decommissioning), building templates, security baselines, patch management/maintenance, security hardening, and monitoring.Enterprise Communication Technologies - Administering both Teams and Zoom. Operations and Reporting - Collecting and analyzing performance data, diagnosing problems, and taking appropriate action when necessary - day or night. Participates in the on-call rotation for providing 24x7 support.
  • Florida State University, Information Technology Services
    Computing Support Technician
    Florida State University, Information Technology Services Apr 2014 - Dec 2015
    Tallahassee, Florida
    Installing, maintaining, troubleshooting, and modifying computer hardware, multimedia equipment, and related devices with the Advanced Technical Services team. Initiating routine diagnostics to determine cause of equipment failure and following standard procedures for problem resolution. Serving as a principal point of contact to answer inquiries and serving as a liaison between end users and the appropriate ITS area or University department able to provide problem resolution. Writing scripts that streamline routine tasks enabling technicians to be more efficient with their time.
  • Florida State University, Information Technology Services
    Service Desk Support Technician
    Florida State University, Information Technology Services Jan 2013 - Apr 2014
    Tallahassee, Florida
    Provided support and effective customer service in a call center environment. Translated customer needs and ensured appropriate submission and completion of requests. Provided appropriate troubleshooting for IT related issues. Completed data entry and quality assurance of customer information, statistical data, and reporting to support the ITS workflow system and other online systems.
  • Florida State University, College Of Communication And Information
    Help Desk Analyst
    Florida State University, College Of Communication And Information Aug 2012 - Dec 2012
    Tallahassee, Florida
    Provided assistance to the faculty and staff of the College of Communication and Information, installed/updated software on an enterprise level, and maintained/repaired computers and network equipment.
  • Florida State University, University Libraries Technical Services Department
    Graduate Research Assistant
    Florida State University, University Libraries Technical Services Department Aug 2011 - Aug 2012
    Tallahassee, Florida
    Completed complex cataloging, collection acquisitions/withdrawals, government document dispositions, and data entry.
  • Grayrobinson, P.A.
    Courier
    Grayrobinson, P.A. May 2011 - Jan 2013
    Tallahassee, Florida
    Ran the mailroom, handled filing legal documentation with agencies or courts, assisted with all copy projects, and transported attorneys and clients.
  • Grayrobinson, P.A.
    Licensing Assistant
    Grayrobinson, P.A. Jan 2011 - Apr 2011
    Tallahassee, Florida
    Obtained alcohol beverage licenses for clients in multiple states, helped keep licenses in compliance with the law, filed license renewals, and completed corporate officer changes.
  • Appalachian State University, Cannon Music Camp
    Counselor
    Appalachian State University, Cannon Music Camp Jun 2005 - Jul 2010
    Boone, North Carolina
    Assisted with ensembles, cabin activities, administrative duties, teaching opportunities, and was a mentor for high school music students.
  • Appalachian State University, Hayes School Of Music
    Teaching Assistant
    Appalachian State University, Hayes School Of Music Jan 2008 - May 2010
    Boone, North Carolina
    Taught applied trombone lessons to undergraduate students in the trombone studio. Conducted the Appalachian Trombone Choir. Taught the Low Brass Class for undergraduate Music Education and Music Industry majors.
  • Appalachian State University, Belk Library And Information Commons
    Shelving Assistant
    Appalachian State University, Belk Library And Information Commons May 2004 - May 2007
    Boone, North Carolina
    Shelved books, maintained the collection and library materials, completed shelf reading, and searched for missing items. Experience with both the Dewey Decimal and the Library of Congress systems.

Chris Cloud Skills

Music Music Education Public Speaking Higher Education Editing Microsoft Office Trombone Research Social Media Customer Service Social Networking Technical Support Computer Maintenance Cataloging Copy Cataloging Computer Network Operations Desktop Support Management Help Desk Support Remote User Support Microsoft Excel Event Planning Powerpoint Leadership Teaching

Chris Cloud Education Details

Frequently Asked Questions about Chris Cloud

What company does Chris Cloud work for?

Chris Cloud works for Florida State University

What is Chris Cloud's role at the current company?

Chris Cloud's current role is IT Systems Manager.

What is Chris Cloud's email address?

Chris Cloud's email address is cc****@****ate.edu

What is Chris Cloud's direct phone number?

Chris Cloud's direct phone number is +185072*****

What schools did Chris Cloud attend?

Chris Cloud attended Florida State University, Appalachian State University, Appalachian State University, Appalachian State University.

What skills is Chris Cloud known for?

Chris Cloud has skills like Music, Music Education, Public Speaking, Higher Education, Editing, Microsoft Office, Trombone, Research, Social Media, Customer Service, Social Networking, Technical Support.

Who are Chris Cloud's colleagues?

Chris Cloud's colleagues are Kalyssa Kuhling, Fsu Department Of Art Education, Minjung Kim, Albert Stiegman, Mike Thompson, Asli Kaya, Phd, Heather Talabesky.

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