Business Intelligence using Tableau on Teradata and SQL Server.

Digital Life Provided support to Digital Life from the startup phase through successful market launch on the Reporting and Analysis team. Designer and developer of a Business Objects universe reporting platform that served the Digital Life business unit. Subject matter expert for Field Operations. Met demands of a fast-paced, dynamic organization.• Developed reports for Field Operations that reduced costs, improved efficiency and improved quality of technician dispatches.• Developed capacity planning and load management reports that did not exist in the CAT dispatch system that ensured that critical services were delivered on time.• Developed comprehensive reports that helped execute the Market Launch Plan.• Built reporting database on MS SQL Server and created SSIS ETL packages to load tables.

U-verse In early stages of U-verse, developed applications and reports for Field Operations to manage technician performance that contributed to successful product launch to over 6 million customers by 2012. Developer of critical data and reports that led to reduced cost, improved efficiency and quality of dispatches Subject matter expert for Field Operations.• Guided managers to solve problems with technician performance and quality using parameterized, ad hoc and user generated reports.• Provided training sessions to Field managers and regional leads in the use of Business Objects reports.• Built application database and ETL process for technician tracking and compliance system.• Built reporting database on MS SQL Server and created SSIS ETL packages to load tables.• Built and Maintained U-verse Field Operations Business Objects universe.• Delivered technician metric reporting that helped identify, track and correct ongoing performance problems.

Finance Transformed business requirements into technical requirements for Financial and Project Management systems for a financial data warehouse using Oracle Discoverer. Developed various applications to support the project finance team.• Performed User Acceptance Tests for Discoverer implementation and other applications.• Analyzed and resolved data issues.• Developed stored procedures using PL/SQL.• Migrated Legacy data to a new database.• Developed MS Access and Excel application for cost tracking of projects.

Reporting and Analysis Supported and enhanced a data warehouse used by the Management Benchmarking System which tracked mobile phone sales in 16 Central and South American countries. • Created and supported Oracle PL/SQL Procedures, Functions, Packages, Windows batch and Unix shell scripts. • Consolidated databases from seven Windows servers to one Unix server.• Supported and enhanced data source interfaces to and the ETL process that calculated the Key Performance Indicators (KPIs).

Cingular Program Management Office Managed database development and Kintana implementation for the Cingular Program Management Office, using MS SQL Server and Oracle. • Developed Kintana workflows for the Program Management Office which routed project funding and approval requests. • Developed new reports and ad hoc queries using Business Objects and Cold Fusion.• Performed DBA responsibilities for MS SQL Server OLTP/OLAP database and support of resource forecasting and tracking system. • Supported and enhanced MS SQL Server SSIS ETL process that loaded the data warehouse.• Developed reports using Business Objects and maintained two Universes. • Provided 24X7 on call support for Cingular Fraud systems using Unix scripts and PL/SQL.• Transformed and migrated existing Access request management data into the Kintana database.

Project BEST Oracle Applications DBA for a team responsible for delivering a $500 million dollar, 3-year infrastructure integration project.• Created and migrated Oracle instances. • Worked with BEST testing team to validate successful implementation.

Developed Database on Microsoft SQL Server for FedSign application which was used to centrally manage all signage for Federated Department Stores branches: Rich's, Macy's, Bloomingdale's, Stein's etc.Built front end interfaces in VB.