Chris Eberle Email & Phone Number

Maryland, United States

Towson, Maryland

• Researched, developed and coordinated the delivery of business requirements documents (functional specifications)
• Acted as liaison between GTS business users and Corporate IT Departments to identify and resolve defects between SAP, JDA Demand Planning, other supporting applications and software integrations
• Monitored application audit reporting and the coordination of exception corrective actions
• Performed integration testing and coordinated user acceptance testing for enhancements and integrations
• Resolved business user requests for assistance via help desk team mailbox
• Developed and maintained database of application support operating instructions and user reference guides

Towson, Maryland

• Developed monthly status reporting for the GTS supply chain and monthly major account planning process (MAPP) for the cooperative accounts
• Managed Demand Planners for the Stanley Black & Decker cooperative accounts (ACE, True Value, Do-It-Best, Orgill, Tractor Supply Company and regional wholesalers)
• Leveraged functionality of demand management application to improve fill rates and improve forecast accuracy
• Led pre-MAPP recurring meetings with Regional and National Account Managers regarding account performance, promotions, forecasts and projection commitments

Baltimore, Maryland Area

• Instituted monthly business operations reviews to drive transparency and communication across the organization regarding the investment portfolio pipeline, project status and prioritization
• Designed and deployed an investment portfolio management application to capture, prioritize and approve investment proposals
• Automated the investment proposal, change request and portfolio reporting processes
• Led the process improvement center of excellence team, partnering with business leaders to identify and deploy process improvement initiatives

Baltimore, Maryland, United States

• Developed and managed the business intelligence departmental operating budget to ensure attainment of departmental goals
• Development and project management of business intelligence capital investment projects
• Negotiated and managed all aspects of third-party providers on-shore and off-shore contract resources
• Monitored and managed business service level agreements (SLA’s) to ensure application performance and on time delivery of data
• Integrated the business analytics and business intelligence teams to create a single point of contact for business leadership’s analytical solutions and reporting, to speed solution delivery
• Built the enterprise data warehouse (EDW) architecture and reporting teams to support the rapid growth and expansion of analytical solutions across multiple business units

Beltsville, Maryland, United States

• Managed the development of multi-site supply chain sales and marketing, operations, and finance data mart used to provide division-wide leadership visibility into consolidated customer service and operational.
• Instituted data warehouse application marketing campaigns to gain user acceptance and increase utilization
• Scheduled and performed all aspects of site requirements gathering, data mapping, and reporting consolidations
• Coordinated the on-shore and off-shore consulting team to ensure on time project delivery
• Developed and presented user testing scripts and training of application functionality
• Led Executive Steering Committee, site level project status, and supplier selection meetings

Beltsville, Maryland, United States

• Leadership of the Pneumatic Joints product lines with sales exceeding $29M
• Responsible for all aspects of production operations, sales/margin objectives, inventory, procurement, shipping, and logistics
• Consolidated the operations support functions, including Supply Chain Buyers, Materials Managers, and Manufacturing Managers into product teams in the facility to speed communications, reduce cost, and generate.
• Continuous Improvement/6 Sigma project champion and sponsor of the dedicated Continuous Improvement certified Black Belt team to deploy SMED, Kaizen, SPC, 6 Sigma, and Lean philosophies
• Enterprise resource planning system support and training for multiple manufacturing locations

Beltsville, Maryland, United States

• Team Leader of production planning, purchasing, inventory control and logistics functions
• Partnered with Corporate Global Supply Chain Managers to develop and monitor commodity forecasts, supplier, performance, and the development of Supply Chain process automation applications
• Site leader for multi-plant business process review and standardization team responsible for the analysis and consolidation of processes improvement recommendation to the Divisional Steering Committee
• Implemented capacity management and production load analysis by product line and cell
• Designed and deployed automated bar-coded cycle counting application to improve inventory accuracy, speed timely adjustments, and facilitate timely root cause analysis
• Negotiated and managed site on-site American Production and Inventory Control Society (now ASCM) certifications training courses

Beltsville, Maryland, United States

• Project manager for multi-function, multi-site SAP implementation project for the fluid sciences division
• Established and led all aspects of the project management office and training facility including building rental, contractor agreements, housing, and training facilities
• Developed and coordinated SAP project team technical and operational training schedules
• Budget management and project status reporting to Divisional and Corporate stakeholders
• Facilitated and led the Executive Steering Committee and Implementation Team project status meetings to ensure communication and transparency of project status

Beltsville, Maryland, United States

• Assumed leadership role for a newly formed Customer Service multi-functional team comprised of Quality Assurance, Customer Service, and Design Engineers responsible for product design, DOD Contract management, product.
• Instituted monthly Leadership Operations Review to drive improved communication and visibility of sales, backlog / pipeline management, capacity analysis, inventory levels, and production forecasts across the site
• Implemented automation technologies including barcoding, Electronic Data Interchange (EDI), and automation of shipping forms to speed processing and reduce data entry errors

Beltsville, Maryland, United States

• Led implementation of Enterprise Resource Planning (ERP) business management software and manufacturing techniques at the Beltsville, MD location
• Selected and managed the delivery of appropriate levels of both theoretical and hands on training for all employees of the facility
• Developed and presented user training courses to all departments at the site
• Partnered with business users to identify application gaps to develop enhancements and report specifications to support business requirements
• Developed ad hoc reports and on demand data extracts using Cognos reporting tools
• Responsible for business system analysis and process automation projects for all departments.

Bachelor Of Science - Bs, Business Administration, Management And Operations

Associate'S Degree, Business Administration, Management And Operations