Chris Head Email & Phone Number

Highlights: Twenty plus years in logistics, distribution, supply chain, and service delivery management, including; service operations management, distribution center management, and field operations management Development of rapid response processes in support of customer service requirements associated with contractual SLA’s Competence, professional attention to detail, and pride in generating quality performance and achievement Strong leader capable of managing multiple projects/tasks simultaneously Ability to work with multiple departments to bring business objective solution to fruition Personnel management and development experience including; safety initiatives; performance management and improvement programs; union negotiation and arbitration; biannual and annual performance review; new hire review and selectionSoftware Applications: ERP (MAS500), Excel, Word, PowerPoint, Outlook, Internet Applications, etc.Education: High school graduate with various and numerous company sponsored training achievements, including; Managing and Improving Logistics Operations (UC Berkeley Extension); Phase I & II Operations Management; Managing Customer Relationships; Performance Management; EEOC Anti-Harassment & Discrimination training; TL9000 Compliance and Audit trainingEmployment History:Jan 2012 – June 12, 2014 Service & Parts Manager