Executed customer facing roles as part of the Core Business Offering. Sample engagements include:Salesforce - Workstream Lead & Senior Data Analyst. Spearheaded a data-driven initiative to streamline cloud migration processes by leading a team of data analysts. Captured business requirements, defined user stories, and developed dashboards using Tableau. Built advanced SQL queries to map 50+ data fields to requirements, enabling the delivery of four multi-view dashboards within an accelerated timeframe. This effort automated manual processes, saving the migration execution team over 200 hours of manual work annually.Meta - Workstream Lead & Data Analyst. Led a hardware refresh workstream, coordinating efforts among 15+ product teams to support Meta’s private cloud infrastructure. Improved the workstream by developing server usage forecasting dashboards and defining key metrics through SQL queries, while also establishing the vision for a custom tool. Acted as the product owner, defining requirements and user stories, which saved the workstream hundreds of hours annually and reduced costs by $380M through optimized server usage.PayPal - Technical Business Analyst. Led multiple initiatives targeted to increase asset efficiency across technology teams resulting in $8-12M in CapEx avoidance opportunities. Analyzed application decommission process and developed a custom dashboard highlighting high cost applications. Collaborated with cross-functional business units to define KPIs to track organizational value and increase business unit transparency with executives.

Worked with various small-medium sized businesses as a business analyst developing digital strategies, conducting fit/gap assessments, and leading enterprise software selections.Non-Profit - Senior Business Analyst. Guided a nonprofit organization with an annual average of $300M in fund contributions through the selection of a new payment gateway provider, conducting stakeholder interviews, defining business requirements, communicating with vendors, and presenting cost savings analysis to the steering committee for final decisions.General Contractor - Business Analyst. Led a $600M general contracting organization through a system landscape transformation, starting with an organizational system assessment and strategic roadmap resulting in the selection of two enterprise software solutions. Oversaw implementations as a program leader, managing timelines, critical issues, and executive steering committee status updates.Insurance Provider - Business Analyst. Assisted in the implementation of a data warehouse for a $20B insurance corporation by documenting functional data requirements and leveraging SQL to create data mapping documents.